When a message that contains messages as attachments is forwarded the date is changed

We have reported an issue to Quest where the date is changed on an email that is attached to another email that is forwarded from Archive Manager. It looks as if this is due to be fixed in version 5.6. This seems a long time to wait - any thoughts ?

Also has anyone else encountered this and if so are there any workarounds.

Thanks

Damian

 

  • Hello Damian,

    I'm looking into this for you.
    You mentioned you reported it to us, did you open a Service Request? If so, do you have the Service Request number?

    If not, do you happen to have a Change Request number that you found that shows it's due out in 5.6 or the KB article?

    Thank you,

    Dave
  • In reply to David.Cummings:

    Hi Damian,

    I have sent you a friend request to obtain additional information via PM.
    I look forward to hearing from you.

    Thank you,
    Dave
  • In reply to David.Cummings:

    Hi Dave,

    Friend request accepted.

    Damian
  • In reply to djbunn:

    Hello Damian,

    As mentioned via PM, the change request you were inquiring about is TF00738137 and it is planned for Archive Manager 5.6. At this time we do not have a concrete date on release of version 5.6, but it should but after June 2018.

    Thank you,

    Dave