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Certain newer model HP Drivers require admin credentials and UAC acceptance.

sauerk
over 7 years ago

We've done some PC and printer refreshes and noticed that the first time logging into a system sometimes the Printer element correctly attaches the printer but the HP Universal Print Driver will halt the login process until a user clicks through the UAC prompt and then has an IT administrator enter administrative credentials for the driver to install.

This only happens one time on a brand new PC just to get the driver installed.  I guess the workaround would be that an IT admin install these drivers before issuing the PC to the end users.  But is this something people just deal with, or is it an HP thing?

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  • 0 over 6 years ago
    Hitting CTRL+ALT+DEL and selecting task manager will rid you of the black screen and allow you to click the install warning without waiting for the 2 minute time out. We commonly have the issue as well when we deploy new machines, so our guys jump out of the black screen and hit install to speed things along. Not an idea solution for end users, but it does help.
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  • 0 over 6 years ago
    Hitting CTRL+ALT+DEL and selecting task manager will rid you of the black screen and allow you to click the install warning without waiting for the 2 minute time out. We commonly have the issue as well when we deploy new machines, so our guys jump out of the black screen and hit install to speed things along. Not an idea solution for end users, but it does help.
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