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Quest Logon Script User and Citrix XenAPP

Hello together,


we have setup an application Server for XENAPP with Office etc.
The users see these applications, can open them, etc.


But -> they cannot save or open documents etc. cause the company drives are not shown.

And this is why i am asking here:   the Logon script is a slogic script (Quest Desktop Authority)

Drives are not mapped like "net use" in the script, it is configured via Quest Desktop Authority.

So i created an testuser with "normal" net use logon script - this is working.

Does anyone know how can i add the network drives via logonscript or any alternate possibilities ?

I use Client Configuration -> Profiles -> Drive Mappings

One more point:

Network drives are not identical for every user, depending on department

Parents
  • Heya, if you haven't opened a ticket with tech support yet. You can quickly check a couple of things. In the "%TEMP%\Desktop Authority" folder is a nice log of exactly what was done during login for each user. Named "SLTrace.htm" it is rebuilt after each login. There is a section for drive mappings and you should be able to tell from it if it is trying to map the drives and failing or not even trying (which usually is a validation logic issue). In our case the drive section looks like:
    08:06:16 Processing Drive Mapping elements [7/27]
    08:06:16 Troubleshooting
    08:06:16 Pre-existing drives: C2,D2,E2,F3,H5
    08:06:16 Existing mapped network drives for this user will be preserved
    08:06:16 Mapping drive: J: to \\staff\Common\Common.DO [AllUsers 3/27 - 4ea0625f-66d3-423f-9f96-d29c4eb3cc71]
    08:06:16 Mapping drive: I: to \\staff\Common\Common.LHS [AllUsers 10/27 - 4ea0625f-66d3-423f-9f96-d29c4eb3cc71]
    08:06:16 Mapping drive: J: to \\student\LHSstu.Collaboration [AllUsers 11/27 - 4ea0625f-66d3-423f-9f96-d29c4eb3cc71]
    08:06:16 Mapping drive: G: to \\WINAPPS\WINAPPS\WinApps.LHS [AllUsers 18/27 - 4ea0625f-66d3-423f-9f96-d29c4eb3cc71]

    hope that helps!
Reply
  • Heya, if you haven't opened a ticket with tech support yet. You can quickly check a couple of things. In the "%TEMP%\Desktop Authority" folder is a nice log of exactly what was done during login for each user. Named "SLTrace.htm" it is rebuilt after each login. There is a section for drive mappings and you should be able to tell from it if it is trying to map the drives and failing or not even trying (which usually is a validation logic issue). In our case the drive section looks like:
    08:06:16 Processing Drive Mapping elements [7/27]
    08:06:16 Troubleshooting
    08:06:16 Pre-existing drives: C2,D2,E2,F3,H5
    08:06:16 Existing mapped network drives for this user will be preserved
    08:06:16 Mapping drive: J: to \\staff\Common\Common.DO [AllUsers 3/27 - 4ea0625f-66d3-423f-9f96-d29c4eb3cc71]
    08:06:16 Mapping drive: I: to \\staff\Common\Common.LHS [AllUsers 10/27 - 4ea0625f-66d3-423f-9f96-d29c4eb3cc71]
    08:06:16 Mapping drive: J: to \\student\LHSstu.Collaboration [AllUsers 11/27 - 4ea0625f-66d3-423f-9f96-d29c4eb3cc71]
    08:06:16 Mapping drive: G: to \\WINAPPS\WINAPPS\WinApps.LHS [AllUsers 18/27 - 4ea0625f-66d3-423f-9f96-d29c4eb3cc71]

    hope that helps!
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