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Missing Permissions to create default profile for IT Monitoring Console

I have read all the permissions needed to create the default profile for IT Monitoring Console. The application is installed however, the default profile isn't showing. I am curious to know if I am missing some permissions somewhere as when I try to actually create a profile I receive a COM+ application error and states I cannot create the profile, access denied. If someone would be so gracious to help me out on what I am potentially missing as far as permissions go, that would be awesome.

 

Any feedback would be great!

 

Thanks,

Nicole

Parents
  • Igor:

    I will see what I am allowed to do for KB4057401. I was able to get my servers in logging mode and IE is no longer blocking. I tried to create a profile on the server using IE under the USAR_IntrustAgent account and received access denied. This was right clicking and running as different user and putting in the USAR_Intrustagent account information. I was able to create an empty application. Please see attached.

     

    Thanks,

    Nicole

Reply
  • Igor:

    I will see what I am allowed to do for KB4057401. I was able to get my servers in logging mode and IE is no longer blocking. I tried to create a profile on the server using IE under the USAR_IntrustAgent account and received access denied. This was right clicking and running as different user and putting in the USAR_Intrustagent account information. I was able to create an empty application. Please see attached.

     

    Thanks,

    Nicole

Children
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