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Dell Migration Manager 8.14 for exchange - Outlook slow

Ajit
over 6 years ago

Issue noticed : Users complain that outlook is sluggish / status shows disconnected at random intervals

On investigation it was found that the users were part of migration batch and the migration copy process is causing this issue

Users are using outlook in online mode (VDI ) and also users are using cached exchange mode in laptops.

On exchange servers we notice lsass process is using high cpu.

Could you please advise any hotfix which can resolve this issue or is this a known issue.

Then we can schedule migration only during off business hours.

Exchange server OS : Windows 2012 R2

Exchange version : 2013 CU15

Outlook 2010 SP2

Thank you

Ajit

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  • 0 over 6 years ago
    Hello Luke,

    We have now shutdown the migration servers and no calls reported till now.

    Also ref the release notes and see comment

    Users will not be able to use Microsoft Outlook to log on to their mailboxes while the Mail Source Agent is processing them within a Remote Users Collection. If a user is working online, Microsoft Outlook will not operate while the mailbox is being processed. After mailbox processing has been completed, a user must log off and log back on to the mailbox.

    support.quest.com/.../release-notes

    Regards,
    Ajit
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  • 0 over 6 years ago
    Hello Luke,

    We have now shutdown the migration servers and no calls reported till now.

    Also ref the release notes and see comment

    Users will not be able to use Microsoft Outlook to log on to their mailboxes while the Mail Source Agent is processing them within a Remote Users Collection. If a user is working online, Microsoft Outlook will not operate while the mailbox is being processed. After mailbox processing has been completed, a user must log off and log back on to the mailbox.

    support.quest.com/.../release-notes

    Regards,
    Ajit
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