Source: Exchange 2007, Target: Exchange 2010, QMM 8.13, CPUU 5.7.0.758, Outlook 2010
Exchange only migration. Customer has previously created the target AD accounts with mailboxes. AD accounts are merged, and QMM set to delete and recreate the mailboxes. So accounts and mailboxes are migrated/switched.
The CPUU is configured via GPO that runs a script to copy the CPUU to the users PC and run locally.
It crashes and creates a dump file, then retries and crashes, etc. We've only tested on one VM, and they are currently setting up an actual laptop to test on, but I just wanted to bounce this off you guys in case it's an issue everywhere.
From the CPUU log file:
4/4/2017 6:40:47 AM 4232 [Trace] Temporary profile 'CPUU_{8080ac32b3b546bbba30c021dec287f1}' was removed.
4/4/2017 6:40:47 AM 4232 [Trace] Calling MAPILogon procedure.
Unexpected exception. Thread ID: 3980, Exception code: 0xc0000005, Exception flags: 0x00000000, Exception address: 0x6cabedcb, Description: EXCEPTION_ACCESS_VIOLATION
Stack: 005F9682 GetProfileStringW RtlKnownExceptionFilter RtlInitializeExceptionChain HrOpenOfflineObj HrConvertSPropValuesEx HrCopyUnicodeEx HrCreateOfflineObj HrCreateOfflineObj HrCreateOfflineObj HrEmsuiInit HrEmsuiInit HrEmsuiInit HrConvertString8ToUnicodeEx HrConvertString8ToUnicodeEx MAPIInitIdle ScCopyProps Ordinal297 MAPILogonEx MAPILogonEx 00568E60 004D1824 005B132F 005A72FB 005C4778 005C254A 00428D2D 004285AC 00437E30 00623FD1 BaseThreadInitThunk RtlInitializeExceptionChain RtlInitializeExceptionChain
4/4/2017 6:40:49 AM 4136 [Error] The Client Profile Updating Utility process crashed.
4/4/2017 6:40:49 AM 4136 [Trace] Starting the Client Profile Updating Utility process. Attempt 2 of 3.
