We recently updated our NetVault Backup client on our Windows Server infrastructure.
On one particular server - the update has half-applied. The install looks to have created files in the install directory, but the uninstall.exe is 0 bytes and does nothing. It also doesn't appear to have registered in Control Panel, as I am unable to uninstall it from here.
Is there a method for removing the client to then perform a reinstall? I have done the following:
- Rerun the installer in the server's current state. The installer complains an existing newer or current version already exists, so the installation is detected.
- Remove the NetVault install directory and rerun the installer. The installer complains that it detects a NetVault client already installed, but cannot determine the version.
Is there a removal tool I can use to clear the orphaned installation?
Thanks for help in advance!
Kind regards
Russell