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red checkmark on backupset

guillaume.chartrand_46529
over 6 years ago

Hi, we have lost a disk on a server and try to backup the data with Netvault. We have a old version of Netvault 8.63. When we try to select the backupset of the machine all the backup set of this machine has a red checkmark on it and the only option I have is "Load Index" "Search" and "media list".

So I'm unable to restore my backup. did I have something to do to get the backupset in healtly state?

I don't have support contract, I wait for the sales teams to see what is the price to get back support of this but if someone have a idea it's will be greatful.

When I click on load index, the only value I can enter is a number of day to keep index.

If I double click after specified a number, on the backupset I got a message  "Failed to send message to lingered connection"

 

Thanks

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  • 0 over 6 years ago
    Is the part of the disk you lost the one that contains the index?
    If you had the storage on one disk, and perhaps the content index on another, which would be the bad disk, then this could also be why the index is not recoverable.
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  • 0 over 6 years ago
    Is the part of the disk you lost the one that contains the index?
    If you had the storage on one disk, and perhaps the content index on another, which would be the bad disk, then this could also be why the index is not recoverable.
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