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When I reinstall netvault license on the other machine, it appear "License not installed. Machine-tied Server license."

kenfat
over 7 years ago

 When I reinstall netvault license on the other machine, it appear "License not installed. Machine-tied Server license." Troublesome on reinstalling netvault...

  • 0 over 7 years ago

    Hello. The error "License not installed. Machine-tied Server license" is an error you get when trying to install the a NetVault License key on a server that the key is not licensed for/tied to.

    When a NetVault License key is generated for a specific machine, it is bound to that machine specifically. So it will not work on any other machine. However, we have an automated system where you can order a "Change Machine ID" request and have the key re-generated for the new machine.

    Here is a link to our Knowledge Base Article on obtaining and managing your licenses:

    How to Obtain Licenses for NetVault Products

     

    *Please see the section in this KB on "Migrating Licenses" as this is relevant to your issue.

     

    Quick tip:

    Your new Machine ID will be located in the NetVault Configurator -> Machine Tab OR "Manage Clients" --> NetVault Server of the WebUI