Hi, we're migrating a around 5000 documents from LN to SPO. We are doing a Render with Form approach with PDF files as the output.
Our problem is that some of the PDF files are blank and some are ok. We thought that it was just a problem with certain LN documents. However, when we rerun the job, a different set of PDF files are now blank. The blank ones earlier are no longer blank. It is not consistent as to when it happens. Is there a configuration we're missing?
Thanks in advance for the help.
Hello, I understand you are experiencing issues rendering Notes records to PDF with Migrator for Notes to SharePoint (MNSP). What exact version of MNSP are you using (Help | About)? I do recall that there was an issue with blank PDFs a couple of versions ago. You may want to try upgrading to the latest version of MNSP: support.quest.com/.../download-new-releases
Trevor TaegderSenior Technical Support EngineerQuest | Support
In reply to Trevor Taegder:
In reply to raghu.k6:
Hello, I believe this will require more investigate, could you create a Service Request so an engineer can investigate this further? support.quest.com/create-service-request When you create this if you could provide a sample NSF that you are experiencing this issue as well as your job file, this will allow the engineer to investigate this more effectively.
Technical Product Specialist
Quest | Support
In reply to Darin MacKenzie:
This was an issue in a previous version of MNSP 6.8.x, but we are not certain on the root cause of this, this is something that only our development team knows. This is the first time we are hearing about this, but there could be many reasons for this so we recommend creating a service request so that this can be investigated further as all data is different. support.quest.com/create-service-request
In reply to jmrivera: