Product dependencies for request

We've published i.e. two groups for requesting in IT Shop, let we say:

  • Actuar
  • TechIn

and one Account Definition "Konto KoopInt". We have setup "Product dependencies for request" for service items like below

In first step we'are requesting for Actuar and "Konto KoopInt" is automatically added. Request accepted => OK.

Then we're requesting for TechIn but it tells me:

and I've already had a "Konto KoopInt".

PS. "Konto KoopInt" is must have when requesting for groups.

  • I solve this case by removing "It is compulsory..." asignments for Groups to Acc. Def and then by adding child service items for Acc. Def: