vgptool apply failing with errors

Hi All

We have a peculiar issue where vgptool apply fails with error - "Could not connect to any server: NT_STATUS_CONNECTION_REFUSED"

Verified that all the required network ports are in open from the server to Domain Controller.

Any help would be much appreciated.

Thank you.

 

Regards

Pratap Bachu

  • Hi Pratap,

    Could you share the version of Authentication Services that is seeing this issue?
    Also are there any other errors that accompany this one like NT_STATUS_ACCESS_DENIED?

    Leigh Grant
  • In reply to Leigh Grant:

    Hi Leigh

    Its vgptool version -- 4.1.2.23022.
    I didnt see any errors related to NT_STATUS_ACCESS_DENIED.

    Regards
    Pratap Bachu
  • In reply to pratap.bachu:

    Hi Pratap,

    The known issues that come up with that error were fixed in earlier versions, plus that is the latest version.
    To pursue this further I would want to see vgptool debug output which could contain domain and server names. Would you mind opening a case so we can look at that information securely?

    You could capture a QAS snapshot with this command and attach the resulting file.
    /opt/quest/libexec/vas/scripts/vas_snapshot.sh

    Thank you,
    Leigh Grant
  • In reply to Leigh Grant:

    Thank you Leigh.

    Already a case is in open for this issue by "Mike Caroll", i will let you know the case shortly.
  • In reply to pratap.bachu:

    Hi Pratap,

    I will see if I can check up on it for you.
    That specific error message can be rather generic.

    Thank you,
    Leigh Grant
  • In reply to Leigh Grant:

    Hi Leigh

    Here is the case ID - 4113343, Please let me know if any details are required.

    Regards
    Pratap Bachu