• Not able to renew support

    No contact to renew my rapid recovery support for weeks.

    Even on site, there is no response.

    Phone shown also not available in Brazil (+55 11 3706-2555)

  • Download Restore Manager for Dell DR4100?

    I've got an older Dell DR4100 which I need to blow away and start again, the system advises to use the Dell Restore Manager software which will recreate the disk layout and so forth, however I see that Quest took over the support for these boxes from…

  • dataprotection.quest.com is live! Take Rapid Recovery to the next level

    Big announcement this week. dataprotection.quest.com  is live. If you have Rapid Recovery go check it out!

    Full announcement is below.

    https://www.quest.com/community/b/en/posts/new-cloud-based-quest-data-protection-portal-now-available-for-rapid-recov…

  • Creating Snapshot creates error in SQL, preventing future snapshots

    Greetings,

     

    I've come across a problem where when I create a snapshot of my server with two SQL databases on it, future snapshots of the same server fail until I restart the SQL servers.

    From troubleshooting, I've deduced that the failure is because…

  • What is a "Base, Incremental" and can I delete them?

    Hi All,

    As you can see in the picture below out repository is full. 85% of the data is a customers replication to our AppAssure environment. I'm trying to cleanup some of the old base's and came across the type of "Base, Incremental". Can someone please…

  • Rapid Recovery agent deployment is failing with error "Failed to get metadata from '192.168.20.0' "

    Hi,

          I have installed Rapid Recovery 6.1 trial version on "Windows Server 2016 (Datacenter edition)" operating system and trying to protect two test machines via RR 6.1 agent software.

    Triggered agent deployment remotely via protect machine…

  • Converting Agent-based Servers to Agentless

    I am currently converting some of our environment to the the agent-less style of backing up the machines. What I am not sure about is how to move the existing recovery points to the now agent-less protected machine. I have the recovery points still, and…

  • Catch our Rapid Recovery and DR series experts at Microsoft Ignite 2016

    Interested in upgrading for free from AppAssure to Rapid Recovery? How about killer dedupe, or implementing data protection in the cloud? Visit our experts at Microsoft Ignite 2016 and tell them what’s on your mind.

    Eric Yacoub, a Senior Integration…

  • VSS - What's the best way to fix VSS issues

    Do you always get systems that constantly have VSS failures , Some of the best ways to fix VSS issues

     

     

  • AppAssure is now Rapid Recovery – Check It Out at Microsoft Ignite

    When we released Version 6 of AppAssure backup, recovery and replication software, we added cloud friendliness, ease of use, and even more flexible protection for your vital apps and data. We also changed the name, focusing on the product’s big advantage…

  • Replication Error - version string portion was too short or too long.

    I have two Rapdid Recovery Core, both version are 6.0.2.144.

    I want to setup one as source and the other one as target. When I almost finished the last step of Replicate wizard, it's shows error "version string portion was too short or too long."…

  • Free Trial of Data Protection | Rapid Recovery

    Optimize your users’ application experience — and simplify backup and recovery. Rapid Recovery lets you protect anything, anywhere — systems, apps and data, whether it’s physical, virtual or in the cloud. Run without restore in just a few clicks.…

  • How to remove Rapid Recovery 6.0.x/AppAssure 5.4.x agents software when everything else fails (206897)

    You are trying to upgrade or uninstall the Rapid Recovery/AppAssure agent from one machine but you are unable to do so due to various errors such as Error 1, Error 1612, or some message stating that "Modifying generic versions with branded installer …