• Windows Updates Breaking Rapid Recovery Dashboard

    Recently installed updates and this cause an the Rapid Recovery Console page to get an XML error. This was caused by a bad update : KB338830 - Windows Server 2012

    After uninstalling this update the console access was working as normal. Also note that during…

  • BMR - handshake failed due to an unexpected packet format

    I am working on recovering a linux box hosted on VMware 5.5. Once I managed to get a boot CD with the appropriate drivers, I am now showing an IP address in the Universal Recovery Console. From there I can ping addresses, including my Rapid Recovery server…

  • RapidRecovery Time out to Core Interface

    Has anyone seen the following error and corrected it?  Basically we cannot get to the core GUI.  We are in the middle of getting our support contract renewed, so I'm not able to get the patch as described.  Also while this error that comes up on the…

  • RapidRecovery Time out to Core Interface

    Has anyone seen the following error and corrected it?  Basically we cannot get to the core GUI.  We are in the middle of getting our support contract renewed, so I'm not able to get the patch as described.  Also while this error that comes up on the…

  • Tevo Enable Volume Logging Error AppAssure 5

    Hello,
    Since a few days, my Exchange server has a problem of failing during the transfer of volume on AppAssure 5. I am on a Windows 2012 server.
    Every times he tried to do a transfer of volume, I got the same error which is the following:

    The transfer…