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Epson 10000XL scanner

stillrivereditions
over 6 years ago

Having an issue after a service call that now all images scanned are showing ghosting. Any suggestions I can do myself, still waiting from call from service?

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  • 0 over 6 years ago
    Hello, I would recommend testing the Epson Twain driver locally using a Twain-compliant imaging program, such as Twack32. If the ghosting persists when scanning locally, there may be an issue with the local drivers or the device. If the ghosting doesn't manifest in local tests, but persists with RemoteScan, I would recommend submitting a RemoteScan support ticket here: www.remote-scan.com/.../contact.php
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  • 0 over 6 years ago
    Hello, I would recommend testing the Epson Twain driver locally using a Twain-compliant imaging program, such as Twack32. If the ghosting persists when scanning locally, there may be an issue with the local drivers or the device. If the ghosting doesn't manifest in local tests, but persists with RemoteScan, I would recommend submitting a RemoteScan support ticket here: www.remote-scan.com/.../contact.php
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