• RemoteScan Interface for Kiosk

    We have a fleet of Wyse ThinClients running RemoteScan for the Fijitsu document scanners.

    We'd like to configure these as Wyse Kiosks, but that will remove access to the system tray.

    Occasionally users might have more than one type of scanner attached…

  • close button does not work on some terminal servers

    So, i had a ticket open for this same issue and was able to resolve it simply by re-installing remote scan. however i have other servers where this isn't working. basically when we're in the software and try to click the close button or the X they do…

  • How to Configure ScanSnap Manager to work with RemoteScan

    RemoteScan versions 10.8 and higher support Fujitsu’s proprietary ScanSnap drivers for the following Fujitsu ScanSnap models: iX500, iX100, S1100i, and S1300i. To configure RemoteScan to work with these models, you will need to install the Fujitsu ScanSnap…

  • Cannot Scan

    I RDP into clients site to scan to their system using all scripts.  When I go to scan I receive a message "scan failure"  When I go into remote settings

    I see "My Scanner" and the correct scanner selected.  I can do a preview and that…

  • Program can't start because WFAPI.dll is missing from your computer

    Office setting

    Front desk users have an insurance card scanner to import images into a software called NextGen.

    Users RDP into a remote Win Srv 2008 R2 environment where NextGen is hosted. 

    Latest version of RemoteScan being used, and connection between…

  • RemoteScan Double Hop

    We are occasionally asked if RemoteScan has the ability to “hop” from a remote desktop scanning workstation to a Terminal Server and then from there to a second Terminal Server.  While the need for this scenario is rare, it is occasionally…

  • Showing/Hiding the RemoteScan Client User Interface

    The RemoteScan Client Interface is a simple TWAIN scanning user interface that will normally appear when utilizing RemoteScan within a remotely hosted scanning application.  This interface provides the user the ability to modify scan settings such as DPI…