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Stat 6.0.0 Agent Fails to start

Log for the agent says: The data area passed to a system call is too small.

 

this is a new installation of stat 6.0...the configuration went successful and the service install had no errors until it tried to start the service. 

 

Error Log:

[2017-12-18 14:28:55] [info] [ 5872] Commons Daemon procrun (1.0.15.0 64-bit) started
[2017-12-18 14:28:55] [info] [ 5872] Service StatAgent name Stat Agent 6.0
[2017-12-18 14:28:56] [info] [ 5872] Service 'StatAgent' installed
[2017-12-18 14:28:56] [info] [ 5872] Commons Daemon procrun finished
[2017-12-18 14:29:07] [info] [ 252] Commons Daemon procrun (1.0.15.0 64-bit) started
[2017-12-18 14:29:08] [info] [ 252] Running 'StatAgent' Service...
[2017-12-18 14:29:08] [info] [ 7228] Starting service...
[2017-12-18 14:29:08] [info] [ 7228] Service started in 0 ms.
[2017-12-18 14:29:08] [info] [ 252] Run service finished.
[2017-12-18 14:29:08] [info] [ 252] Commons Daemon procrun finished
[2017-12-18 14:29:42] [info] [ 876] Commons Daemon procrun (1.0.15.0 64-bit) started
[2017-12-18 14:29:42] [info] [ 876] Starting service 'StatAgent' ...
[2017-12-18 14:29:42] [info] [11204] Commons Daemon procrun (1.0.15.0 64-bit) started
[2017-12-18 14:29:42] [info] [11204] Running 'StatAgent' Service...
[2017-12-18 14:29:42] [info] [10644] Starting service...
[2017-12-18 14:29:42] [info] [10644] Service started in 0 ms.
[2017-12-18 14:29:42] [info] [11204] Run service finished.
[2017-12-18 14:29:42] [info] [11204] Commons Daemon procrun finished
[2017-12-18 14:29:43] [error] [ 876] Failed to start 'StatAgent' service
[2017-12-18 14:29:43] [error] [ 876] The data area passed to a system call is too small.
[2017-12-18 14:29:43] [info] [ 876] Start service finished.
[2017-12-18 14:29:43] [error] [ 876] Commons Daemon procrun failed with exit value: 5 (Failed to start service)
[2017-12-18 14:29:43] [error] [ 876] The data area passed to a system call is too small.
[2017-12-18 14:31:01] [info] [ 8308] Commons Daemon procrun (1.0.15.0 64-bit) started
[2017-12-18 14:31:01] [info] [ 8308] Stopping service 'StatAgent' ...
[2017-12-18 14:31:02] [info] [ 8308] Service 'StatAgent' stopped
[2017-12-18 14:31:02] [info] [ 8308] Stop service finished.
[2017-12-18 14:31:02] [info] [ 8308].........

  • Found the issue...the installation of java sdk 1.8 added a system variable called JAVA_OPTS "-Dcom.sun.xml.namespace.QName.useCompatibleSerialVersionUID=1.0 -Xms32m -Xmx64m"

    the variable had to be edited as the agent was picking up the =1.0 as an option...i set the veriable to JAVA_OPTS "Xms32m -Xmx64m"...the agent started after this with no issue