Upgrade 7.6 from 7.5.1

Guys.

 

I am trying to upgrade to version 7.6 from version 7.5.1. I really need this as we have vCenter 6.5. However when installing it bombs out with the error message below. 

Error in package Visual C++ 10.0 Runtime: Error when running package Visual C++ 10.0 Runtime. Error code: 0x800713EC

I have tried uninstalling the C++ update and trying again but no joy. I can't install C++ manually as it thinks there is a newer version installed. However there is not. 

I have had a read of the known issues and confirm that the updates required are installed. I am running server 2012 R2 with all patches up to date. 

Can anyone help with this issue please?

  • Do me a favor check the post created few hours prior: www.quest.com/.../installation-issues---vranger-7-6
  • In reply to Andrew G:

    Thanks. But as I said in my first post I have had a read of the known issues in that link. Unless you think I have missed something, can you please point it out
  • Here is the export from the logs


    [1228:23D8][2017-05-19T19:21:15]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\vRangerPro-7.6.0.114.exe, cmdline: '-burn.unelevated BurnPipe.{92BBE48D-2329-4653-AF51-FD6A0E00F0F0} {DAF07D64-C2BB-4978-A5CD-9F3D2BF907D2} 8120'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'OldInstall' to value 'OldInstallFolder'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'FeaturesToInstall' to value ''
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'DestinationFolder' to value ''
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'ServiceCredDomain' to value ''
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'ServiceCredUsername' to value ''
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing hidden variable 'ServiceCredPassword'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing numeric variable 'InstallSqlServer' to value '1'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'SqlServerInstanceName' to value 'VRANGERPRO'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing hidden variable 'SqlServerSaPassword'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing hidden variable 'SqlServerInstallCommand'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing numeric variable 'UpgradeSqlServer' to value '1'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing hidden variable 'DbInstallConnString'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing hidden variable 'DbRuntimeConnString'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing hidden variable 'CatalogDbInstallConnString'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing hidden variable 'CatalogDbRuntimeConnString'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing numeric variable 'RemoveVrangerDb' to value '0'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing numeric variable 'RemoveCatalogDb' to value '0'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'VRREINSTALL' to value ''
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'VRREINSTALLMODE' to value ''
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing numeric variable 'INSTALLVRANGERDB' to value '0'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing numeric variable 'INSTALLCATALOGDB' to value '0'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'INSTALLDATA' to value ''
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'DBINSTANCEID' to value ''
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing numeric variable 'PRE62UPGRADE' to value '0'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'PRE62VRANGERINSTALLPATH' to value '0'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'PRE62CATALOGINSTALLPATH' to value '0'
    [1228:23D8][2017-05-19T19:21:15]i000: Initializing string variable 'FORCECULTURE' to value ''
    [1228:23D8][2017-05-19T19:21:15]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\BACKUP~1\AppData\Local\Temp\vRanger_Backup_&_Replication_20170519192115.log'
    [1228:23D8][2017-05-19T19:21:15]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\vRangerPro-7.6.0.114.exe'
    [1228:23D8][2017-05-19T19:21:15]i000: Setting string variable 'WixBundleName' to value 'vRanger Backup & Replication'
    [1228:23D8][2017-05-19T19:21:15]i000: Loading managed bootstrapper application.
    [1228:23D8][2017-05-19T19:21:15]i000: Creating BA thread to run asynchronously.
    [1228:2A98][2017-05-19T19:21:15]i052: Condition 'VersionNT64' evaluates to true.
    [1228:23D8][2017-05-19T19:21:15]i100: Detect begin, 10 packages
    [1228:23D8][2017-05-19T19:21:15]i000: Setting string variable 'ExistingInstallData' to value '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'
    [1228:23D8][2017-05-19T19:21:15]i000: Setting string variable 'NETFRAMEWORK45' to value '394271'
    [1228:23D8][2017-05-19T19:21:15]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\vRanger Backup & Replication'
    [1228:23D8][2017-05-19T19:21:15]i052: Condition 'OldUninstallString' evaluates to false.
    [1228:23D8][2017-05-19T19:21:15]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\vRanger Backup & Replication'
    [1228:23D8][2017-05-19T19:21:15]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\CatalogManager'
    [1228:23D8][2017-05-19T19:21:15]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\vRanger Backup & Replication'
    [1228:23D8][2017-05-19T19:21:15]i102: Detected related bundle: {ee81cda6-a8d0-4438-bea3-37b65b63c632}, type: Upgrade, scope: PerMachine, version: 7.5.1.0, operation: MajorUpgrade
    [1228:23D8][2017-05-19T19:21:15]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
    [1228:23D8][2017-05-19T19:21:15]i103: Detected related package: {2A4A84B0-02A7-4CBD-BE5B-EE96C051994F}, scope: PerMachine, version: 1.10.0.113, language: 0 operation: MajorUpgrade
    [1228:23D8][2017-05-19T19:21:15]i103: Detected related package: {2A4B26B3-5F12-4914-9373-C22A81E7C375}, scope: PerMachine, version: 7.5.1.0, language: 0 operation: MajorUpgrade
    [1228:23D8][2017-05-19T19:21:15]i101: Detected package: NetFx45Full, state: Present, cached: None
    [1228:23D8][2017-05-19T19:21:15]i101: Detected package: SqlExpress2008R2Upgrade, state: Absent, cached: None
    [1228:23D8][2017-05-19T19:21:15]i101: Detected package: KillOldProcesses, state: Absent, cached: None
    [1228:23D8][2017-05-19T19:21:15]i101: Detected package: VCRedist90x64, state: Absent, cached: Complete
    [1228:23D8][2017-05-19T19:21:15]i101: Detected package: VCRedist100x64, state: Absent, cached: None
    [1228:23D8][2017-05-19T19:21:15]i101: Detected package: VCRedist110x64, state: Absent, cached: Complete
    [1228:23D8][2017-05-19T19:21:15]i101: Detected package: VCRedist140x64, state: Absent, cached: Complete
    [1228:23D8][2017-05-19T19:21:15]i101: Detected package: QuestLicensingLibrary, state: Absent, cached: Complete
    [1228:23D8][2017-05-19T19:21:15]i101: Detected package: UninstallPre62Vranger, state: Absent, cached: None
    [1228:23D8][2017-05-19T19:21:15]i101: Detected package: vRangerBackupAndReplication, state: Absent, cached: Complete
    [1228:23D8][2017-05-19T19:21:15]i104: Detected package: vRangerBackupAndReplication, feature: Catalog, state: Absent
    [1228:23D8][2017-05-19T19:21:15]i104: Detected package: vRangerBackupAndReplication, feature: vRanger, state: Absent
    [1228:23D8][2017-05-19T19:21:15]i199: Detect complete, result: 0x0
    [1228:2A98][2017-05-19T19:21:44]i000: Setting numeric variable 'InstallSqlServer' to value 0
    [1228:2A98][2017-05-19T19:21:44]i000: Setting hidden variable 'SqlServerSaPassword'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting string variable 'SqlServerInstanceName' to value 'VRANGERPRO'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting hidden variable 'SqlServerInstallCommand'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting string variable 'DestinationFolder' to value 'C:\Program Files\Quest'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting string variable 'ServiceCredDomain' to value 'withers'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting string variable 'ServiceCredUsername' to value 'backupexec'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting hidden variable 'ServiceCredPassword'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting hidden variable 'DbInstallConnString'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting hidden variable 'DbRuntimeConnString'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting hidden variable 'CatalogDbInstallConnString'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting hidden variable 'CatalogDbRuntimeConnString'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting string variable 'DBINSTANCEID' to value '00000000-0000-0000-0000-000000000000'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting string variable 'INSTALLDATA' to value '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'
    [1228:2A98][2017-05-19T19:21:44]i000: Setting numeric variable 'PRE62UPGRADE' to value 0
    [1228:2A98][2017-05-19T19:21:44]i000: Setting string variable 'FORCECULTURE' to value 'en-US'
    [1228:23D8][2017-05-19T19:21:44]i200: Plan begin, 10 packages, action: Install
    [1228:23D8][2017-05-19T19:21:44]w321: Skipping dependency registration on package with no dependency providers: NetFx45Full
    [1228:23D8][2017-05-19T19:21:44]i052: Condition 'InstallSqlServer' evaluates to false.
    [1228:23D8][2017-05-19T19:21:44]w321: Skipping dependency registration on package with no dependency providers: SqlExpress2008R2Upgrade
    [1228:23D8][2017-05-19T19:21:44]w321: Skipping dependency registration on package with no dependency providers: KillOldProcesses
    [1228:23D8][2017-05-19T19:21:44]i000: Setting string variable 'WixBundleLog_KillOldProcesses' to value 'C:\Users\BACKUP~1\AppData\Local\Temp\vRanger_Backup_&_Replication_20170519192115_0_KillOldProcesses.log'
    [1228:23D8][2017-05-19T19:21:44]w321: Skipping dependency registration on package with no dependency providers: VCRedist90x64
    [1228:23D8][2017-05-19T19:21:44]i000: Setting string variable 'WixBundleLog_VCRedist90x64' to value 'C:\Users\BACKUP~1\AppData\Local\Temp\vRanger_Backup_&_Replication_20170519192115_1_VCRedist90x64.log'
    [1228:23D8][2017-05-19T19:21:44]w321: Skipping dependency registration on package with no dependency providers: VCRedist100x64
    [1228:23D8][2017-05-19T19:21:44]i000: Setting string variable 'WixBundleLog_VCRedist100x64' to value 'C:\Users\BACKUP~1\AppData\Local\Temp\vRanger_Backup_&_Replication_20170519192115_2_VCRedist100x64.log'
    [1228:23D8][2017-05-19T19:21:44]w321: Skipping dependency registration on package with no dependency providers: VCRedist110x64
    [1228:23D8][2017-05-19T19:21:44]i000: Setting string variable 'WixBundleLog_VCRedist110x64' to value 'C:\Users\BACKUP~1\AppData\Local\Temp\vRanger_Backup_&_Replication_20170519192115_3_VCRedist110x64.log'
    [1228:23D8][2017-05-19T19:21:44]w321: Skipping dependency registration on package with no dependency providers: VCRedist140x64
    [1228:23D8][2017-05-19T19:21:44]i000: Setting string variable 'WixBundleLog_VCRedist140x64' to value 'C:\Users\BACKUP~1\AppData\Local\Temp\vRanger_Backup_&_Replication_20170519192115_4_VCRedist140x64.log'
    [1228:23D8][2017-05-19T19:21:44]i000: Setting string variable 'WixBundleRollbackLog_QuestLicensingLibrary' to value 'C:\Users\BACKUP~1\AppData\Local\Temp\vRanger_Backup_&_Replication_20170519192115_5_QuestLicensingLibrary_rollback.log'
    [1228:23D8][2017-05-19T19:21:44]i000: Setting string variable 'WixBundleLog_QuestLicensingLibrary' to value 'C:\Users\BACKUP~1\AppData\Local\Temp\vRanger_Backup_&_Replication_20170519192115_5_QuestLicensingLibrary.log'
    [1228:23D8][2017-05-19T19:21:44]i052: Condition 'OldUninstallCommand' evaluates to false.
    [1228:23D8][2017-05-19T19:21:44]w321: Skipping dependency registration on package with no dependency providers: UninstallPre62Vranger
    [1228:23D8][2017-05-19T19:21:44]i052: Condition 'VersionNT64' evaluates to true.
    [1228:23D8][2017-05-19T19:21:44]i204: Plan 2 msi features for package: vRangerBackupAndReplication
    [1228:23D8][2017-05-19T19:21:44]i203: Planned feature: Catalog, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
    [1228:23D8][2017-05-19T19:21:44]i203: Planned feature: vRanger, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
    [1228:23D8][2017-05-19T19:21:44]i000: Setting string variable 'WixBundleRollbackLog_vRangerBackupAndReplication' to value 'C:\Users\BACKUP~1\AppData\Local\Temp\vRanger_Backup_&_Replication_20170519192115_6_vRangerBackupAndReplication_rollback.log'
    [1228:23D8][2017-05-19T19:21:44]i000: Setting string variable 'WixBundleLog_vRangerBackupAndReplication' to value 'C:\Users\BACKUP~1\AppData\Local\Temp\vRanger_Backup_&_Replication_20170519192115_6_vRangerBackupAndReplication.log'
    [1228:23D8][2017-05-19T19:21:44]i201: Planned package: NetFx45Full, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1228:23D8][2017-05-19T19:21:44]i201: Planned package: SqlExpress2008R2Upgrade, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1228:23D8][2017-05-19T19:21:44]i201: Planned package: KillOldProcesses, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
    [1228:23D8][2017-05-19T19:21:44]i201: Planned package: VCRedist90x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
    [1228:23D8][2017-05-19T19:21:44]i201: Planned package: VCRedist100x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
    [1228:23D8][2017-05-19T19:21:44]i201: Planned package: VCRedist110x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
    [1228:23D8][2017-05-19T19:21:44]i201: Planned package: VCRedist140x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
    [1228:23D8][2017-05-19T19:21:44]i201: Planned package: QuestLicensingLibrary, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
    [1228:23D8][2017-05-19T19:21:44]i201: Planned package: UninstallPre62Vranger, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [1228:23D8][2017-05-19T19:21:44]i201: Planned package: vRangerBackupAndReplication, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
    [1228:23D8][2017-05-19T19:21:44]i207: Planned related bundle: {ee81cda6-a8d0-4438-bea3-37b65b63c632}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None
    [1228:23D8][2017-05-19T19:21:44]i299: Plan complete, result: 0x0
    [1228:23D8][2017-05-19T19:21:44]i300: Apply begin
    [1228:23D8][2017-05-19T19:21:44]i000: Starting installation.
    [1FB8:2614][2017-05-19T19:21:45]i360: Creating a system restore point.
    [1FB8:2614][2017-05-19T19:21:45]i362: System restore disabled, system restore point not created.
    [1FB8:2614][2017-05-19T19:21:45]i000: Caching bundle from: 'C:\Users\BACKUP~1\AppData\Local\Temp\{714cb10d-f982-4ab0-ba45-70badfc6c16b}\.be\vRangerPro-7.6.0.114.exe' to: 'C:\ProgramData\Package Cache\{714cb10d-f982-4ab0-ba45-70badfc6c16b}\vRangerPro-7.6.0.114.exe'
    [1FB8:2614][2017-05-19T19:21:45]i320: Registering bundle dependency provider: {714cb10d-f982-4ab0-ba45-70badfc6c16b}, version: 7.6.0.0
    [1228:3330][2017-05-19T19:21:45]i000: Extracting installation files for:
    [1FB8:1B34][2017-05-19T19:21:45]i305: Verified acquired payload: KillOldProcesses at path: C:\ProgramData\Package Cache\.unverified\KillOldProcesses, moving to: C:\ProgramData\Package Cache\2E0C5D8AC4A4784EBFAA059599A6EFCE68370D32\vRanger.Setup.Helper.exe.
    [1228:3330][2017-05-19T19:21:45]i000: Extracting installation files for: Visual C++ 9.0 Runtime
    [1FB8:1B34][2017-05-19T19:21:45]i304: Verified existing payload: VCRedist90x64 at path: C:\ProgramData\Package Cache\A7C83077B8A28D409E36316D2D7321FA0CCDB7E8\vcredist_x64_90.exe.
    [1228:3330][2017-05-19T19:21:45]i000: Extracting installation files for: Visual C++ 10.0 Runtime
    [1FB8:1B34][2017-05-19T19:21:45]i305: Verified acquired payload: VCRedist100x64 at path: C:\ProgramData\Package Cache\.unverified\VCRedist100x64, moving to: C:\ProgramData\Package Cache\B330B760A8F16D5A31C2DC815627F5EB40861008\vcredist_x64_100.exe.
    [1228:3330][2017-05-19T19:21:45]i000: Extracting installation files for: Visual C++ 11.0 Runtime
    [1FB8:1B34][2017-05-19T19:21:45]i304: Verified existing payload: VCRedist110x64 at path: C:\ProgramData\Package Cache\1A5D93DDDBC431AB27B1DA711CD3370891542797\vcredist2012u3_x64.exe.
    [1228:3330][2017-05-19T19:21:45]i000: Extracting installation files for: Visual C++ 14.0 Runtime
    [1FB8:1B34][2017-05-19T19:21:45]i304: Verified existing payload: VCRedist140x64 at path: C:\ProgramData\Package Cache\CD2FCE1BF61637B2536B66EE52A9662473BBDC82\vcredist_x64_140.exe.
    [1228:3330][2017-05-19T19:21:45]i000: Extracting installation files for: Licensing Library
    [1FB8:1B34][2017-05-19T19:21:45]i304: Verified existing payload: QuestLicensingLibrary at path: C:\ProgramData\Package Cache\{5CFD2C6C-15EC-482D-870F-8D9103C5B9AC}v1.13.0.262\Quest License Setup 1.13.0.262.msi.
    [1228:3330][2017-05-19T19:21:45]i000: Extracting installation files for: vRanger core files
    [1FB8:1B34][2017-05-19T19:21:45]i304: Verified existing payload: vRangerBackupAndReplication at path: C:\ProgramData\Package Cache\{389599E4-9163-47BB-A5C4-0C029DC26ED2}v7.6.0.0\vRanger.Setup.MsiInstaller.msi.
    [1FB8:1B34][2017-05-19T19:21:47]i304: Verified existing payload: CommonFiles.cab at path: C:\ProgramData\Package Cache\{389599E4-9163-47BB-A5C4-0C029DC26ED2}v7.6.0.0\Common.cab.
    [1228:23D8][2017-05-19T19:21:47]i000: Installing:
    [1FB8:2614][2017-05-19T19:21:47]i301: Applying execute package: KillOldProcesses, action: Install, path: C:\ProgramData\Package Cache\2E0C5D8AC4A4784EBFAA059599A6EFCE68370D32\vRanger.Setup.Helper.exe, arguments: '"C:\ProgramData\Package Cache\2E0C5D8AC4A4784EBFAA059599A6EFCE68370D32\vRanger.Setup.Helper.exe" killServiceProcesses "C:\Users\BACKUP~1\AppData\Local\Temp\vRanger_Backup_&_Replication_20170519192115_0_KillOldProcesses.log"'
    [1228:23D8][2017-05-19T19:21:47]i319: Applied execute package: KillOldProcesses, result: 0x0, restart: None
    [1228:23D8][2017-05-19T19:21:47]i000: Installing: Visual C++ 9.0 Runtime
    [1FB8:2614][2017-05-19T19:21:47]i301: Applying execute package: VCRedist90x64, action: Install, path: C:\ProgramData\Package Cache\A7C83077B8A28D409E36316D2D7321FA0CCDB7E8\vcredist_x64_90.exe, arguments: '"C:\ProgramData\Package Cache\A7C83077B8A28D409E36316D2D7321FA0CCDB7E8\vcredist_x64_90.exe" /q'
    [1228:23D8][2017-05-19T19:21:49]i319: Applied execute package: VCRedist90x64, result: 0x0, restart: None
    [1228:23D8][2017-05-19T19:21:49]i000: Installing: Visual C++ 10.0 Runtime
    [1FB8:2614][2017-05-19T19:21:49]i301: Applying execute package: VCRedist100x64, action: Install, path: C:\ProgramData\Package Cache\B330B760A8F16D5A31C2DC815627F5EB40861008\vcredist_x64_100.exe, arguments: '"C:\ProgramData\Package Cache\B330B760A8F16D5A31C2DC815627F5EB40861008\vcredist_x64_100.exe" /q'
    [1FB8:2614][2017-05-19T19:21:50]e000: Error 0x800713ec: Process returned error: 0x13ec
    [1FB8:2614][2017-05-19T19:21:50]e000: Error 0x800713ec: Failed to execute EXE package.
    [1228:23D8][2017-05-19T19:21:50]e000: Error 0x800713ec: Failed to configure per-machine EXE package.
    [1228:23D8][2017-05-19T19:21:50]i319: Applied execute package: VCRedist100x64, result: 0x800713ec, restart: None
    [1228:23D8][2017-05-19T19:21:50]e000: Error 0x800713ec: Failed to execute EXE package.
    [1FB8:2614][2017-05-19T19:21:50]i351: Removing cached package: VCRedist100x64, from path: C:\ProgramData\Package Cache\B330B760A8F16D5A31C2DC815627F5EB40861008\
    [1FB8:2614][2017-05-19T19:21:50]i351: Removing cached package: KillOldProcesses, from path: C:\ProgramData\Package Cache\2E0C5D8AC4A4784EBFAA059599A6EFCE68370D32\
    [1FB8:2614][2017-05-19T19:21:50]i330: Removed bundle dependency provider: {714cb10d-f982-4ab0-ba45-70badfc6c16b}
    [1FB8:2614][2017-05-19T19:21:50]i352: Removing cached bundle: {714cb10d-f982-4ab0-ba45-70badfc6c16b}, from path: C:\ProgramData\Package Cache\{714cb10d-f982-4ab0-ba45-70badfc6c16b}\
    [1228:23D8][2017-05-19T19:21:50]e000: An error occurred during installation
    Error Message: Error in package Visual C++ 10.0 Runtime: Error when running package Visual C++ 10.0 Runtime. Error code: 0x800713EC

    Stack Trace:
    [1228:23D8][2017-05-19T19:21:50]i399: Apply complete, result: 0x800713ec, restart: None, ba requested restart: No
  • Guys.

    Should anyone have this issue in the future. If you download and run the app from Microsoft. Uninstall the C++ 2010 installs. Download and install the latest version of C++ 2010. The vRanger install then goes through.

    support.microsoft.com/.../fix-problems-that-block-programs-from-being-installed-or-removed