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Upgrade 7.6 from 7.5.1

cjwallace
over 6 years ago

Guys.

 

I am trying to upgrade to version 7.6 from version 7.5.1. I really need this as we have vCenter 6.5. However when installing it bombs out with the error message below. 

Error in package Visual C++ 10.0 Runtime: Error when running package Visual C++ 10.0 Runtime. Error code: 0x800713EC

I have tried uninstalling the C++ update and trying again but no joy. I can't install C++ manually as it thinks there is a newer version installed. However there is not. 

I have had a read of the known issues and confirm that the updates required are installed. I am running server 2012 R2 with all patches up to date. 

Can anyone help with this issue please?

Parents
  • 0 over 6 years ago
    Hi All,

    I know you've been anxious to hear more about when Quest will have a replacement for the vRanger 7.6 release. We appreciate your patience as we worked out the details of how to deliver a high quality release to you.

    We have a definite release plan at this time. If you would like more information about when we can deliver this release to you, please contact Support for further assistance.

    Thanks!
Reply
  • 0 over 6 years ago
    Hi All,

    I know you've been anxious to hear more about when Quest will have a replacement for the vRanger 7.6 release. We appreciate your patience as we worked out the details of how to deliver a high quality release to you.

    We have a definite release plan at this time. If you would like more information about when we can deliver this release to you, please contact Support for further assistance.

    Thanks!
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