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vranger 7.6 disappeared!!!!

tecnodata
over 6 years ago

Hei Dell, what's going on???

Parents
  • 0 over 6 years ago

    Hello Steven,

    Yes, we have seen instances of issues affecting backups and restores as outlined in the vRanger Product Notification. Below are those specific items with the affected area noted in parentheses:

    1. Error: Disk backup failed: The process cannot access the file 'C:\Program Files\Common Files\Quest\vRanger\201704270000\vzbin\aes.dll' because it is being used by another process. (Hyper-v backups)
    2. Cannot configure replication jobs for virtual machines on ESXi 6.5 running hardware version 13. (Replication)
    3. Error : 2319   RETRY timedout operation timed out [at timeout_thread:470] (Replication)
    4. Error: API Call failed with message: RuntimeFault.summary (Backup, Replication, restore)
    5. Error: -1 - An unknown error has occurred. (Backup and Replication)

    Workaround

    Review the following solution for item 2, Cannot configure replication jobs for virtual machines on ESXi 6.5 running hardware version 13.

    Review the following solution for all other items, if you wish to remove 7.6 and go back to using 7.5.1

     

    As noted in my previous reply, please watch the Alerts & Notifications section of the vRanger Product Support page and your email for further updates.

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  • 0 over 6 years ago

    Hello Steven,

    Yes, we have seen instances of issues affecting backups and restores as outlined in the vRanger Product Notification. Below are those specific items with the affected area noted in parentheses:

    1. Error: Disk backup failed: The process cannot access the file 'C:\Program Files\Common Files\Quest\vRanger\201704270000\vzbin\aes.dll' because it is being used by another process. (Hyper-v backups)
    2. Cannot configure replication jobs for virtual machines on ESXi 6.5 running hardware version 13. (Replication)
    3. Error : 2319   RETRY timedout operation timed out [at timeout_thread:470] (Replication)
    4. Error: API Call failed with message: RuntimeFault.summary (Backup, Replication, restore)
    5. Error: -1 - An unknown error has occurred. (Backup and Replication)

    Workaround

    Review the following solution for item 2, Cannot configure replication jobs for virtual machines on ESXi 6.5 running hardware version 13.

    Review the following solution for all other items, if you wish to remove 7.6 and go back to using 7.5.1

     

    As noted in my previous reply, please watch the Alerts & Notifications section of the vRanger Product Support page and your email for further updates.

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