Active Administrator

Active Administrator blogs

  • I have not been able to find answers.  Active Administrator shows restore succesfull but 0 objects restored when restoring user accounts

  • Hello adaanh this is Diana from Support. 

    We’ll need a little more information to be able to answer your question and suggest you create a Service Request

    Please include what is meant by “restore successful”. When restoring user objects, Active Administrator shows:

    • Objects recovered
    • Attributes recovered
    • Objects undeleted

    Was the user object actually deleted before the recovery?

    Was the option “‘Recover only deleted objects” enabled?

  • I have a ticket open with no known resolution regarding a similar issue.

    In Console on remote workstation or on AA_Server Console, attempting to restore user from AD Back-up is failing although the completion window indicates a success.

    Sometimes AA even crashes to add insult to injury..


    Any additional help or review of opened SR would be appreciated.