Hi this is Jeff Hicks. Today I want to walk you through using the Troubleshooting Pack that is a new feature in Windows 7. The Troubleshooting Pack is a wizard that is a collection of PowerShell scripts to identify and resolve a lot of common problems you might run into in a Windows 7 Desktop. Even though it’s PowerShell and these scripts are located under C:\Windows\diagnostics\system, there is also a list of other folders. For example, if you go to \Audio you can see a bunch of PowerShell scripts. Don’t worry so much about it; you do not have to run those scripts individually. In fact, you probably should not.
What we are going to do is access this Troubleshooting Pack, the easy way, using the wizard through the Control Panel. Go to Control Panel\System and Security\Find and Fix Problems. This Windows 7 Desktop that I am on has a problem. It does not play any audio files. I need to troubleshoot audio playback features, which does require elevated privileges which I already have. Click the link and up pops the wizard. It indicates that you are going to begin Troubleshoot Playing Audio, such as playing sounds and other music files. It gives you a description of what the Troubleshooting Pack is going to try to resolve.