Dell Intrust Deployment Manager version: 11.2.0.479 Hi everyone,, from a few days I have one single repository whit some servers on "configuring" status (other reposiitory are ok). I tried to: I delete the server from the repository I diinstall the intrust agent from the server I reboot the Intrust Server I tested the 900 port it's ok Nothing works. Anyone can help me or explain me why the servers remainng in this status? Thanks Regards Faye

OK, there are several conditions of successful automatic installation. RPC availability is one of them. But also Server and Agent should be able to resolve each other by a "long" DNS name, I mean ping Server.Company.com on Agent side and ping Agent.Company.com on Server side should both work. And of course the account under which the Server tries to install the Agent should have administrative rights on Agent. If some of these conditions are not met, we consider the environment "untrusted" and manual agent installation is required.

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Dell Intrust Deployment Manager computer Status

Faye Müller over 6 years ago

Dell Intrust Deployment Manager version: 11.2.0.479

Hi everyone,,

from a few days I have one single repository whit some servers on "configuring" status (other reposiitory are ok).

I tried to:

I delete the server from the repository
I diinstall the intrust agent from the server
I reboot the Intrust Server
I tested the 900 port it's ok

Nothing works.

Anyone can help me or explain me why the servers remainng in this status?

Thanks

Regards

Faye

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0 Igor.Ilyin over 6 years ago

Hi Faye,
I beg your pardon, by "repository" you mean "collection" in IDM, right? You have some servers in the collection with "configuring" status, and you tried to delete them from the list of objects in the collection and add them back, right?
Let's forget temporarily about the status in IDM, let's consider it's wrong.
In the Repository Viewer, if you open the Repository you collect to, do you have events gathered from these servers or not? To check this, create the search filter equal to the name of Server that has issue. If there are no events from this server, we will focus on agent-server connection issue, if you have, we will focus on IDM statuses.
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0 Igor.Ilyin over 6 years ago

Hi Faye,
I beg your pardon, by "repository" you mean "collection" in IDM, right? You have some servers in the collection with "configuring" status, and you tried to delete them from the list of objects in the collection and add them back, right?
Let's forget temporarily about the status in IDM, let's consider it's wrong.
In the Repository Viewer, if you open the Repository you collect to, do you have events gathered from these servers or not? To check this, create the search filter equal to the name of Server that has issue. If there are no events from this server, we will focus on agent-server connection issue, if you have, we will focus on IDM statuses.
Cancel
Up 0 Down

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