Dell Intrust Deployment Manager version: 11.2.0.479 Hi everyone,, from a few days I have one single repository whit some servers on "configuring" status (other reposiitory are ok). I tried to: I delete the server from the repository I diinstall the intrust agent from the server I reboot the Intrust Server I tested the 900 port it's ok Nothing works. Anyone can help me or explain me why the servers remainng in this status? Thanks Regards Faye

OK, there are several conditions of successful automatic installation. RPC availability is one of them. But also Server and Agent should be able to resolve each other by a "long" DNS name, I mean ping Server.Company.com on Agent side and ping Agent.Company.com on Server side should both work. And of course the account under which the Server tries to install the Agent should have administrative rights on Agent. If some of these conditions are not met, we consider the environment "untrusted" and manual agent installation is required.

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Dell Intrust Deployment Manager computer Status

Faye Müller over 6 years ago

Dell Intrust Deployment Manager version: 11.2.0.479

Hi everyone,,

from a few days I have one single repository whit some servers on "configuring" status (other reposiitory are ok).

I tried to:

I delete the server from the repository
I diinstall the intrust agent from the server
I reboot the Intrust Server
I tested the 900 port it's ok

Nothing works.

Anyone can help me or explain me why the servers remainng in this status?

Thanks

Regards

Faye

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0 Faye Müller over 6 years ago

Hi,
I have some news.

I'm able to install the agent on the computer manually with this comands:
- copy the folder "redist" on the local computer
- adcscm.nt_intel -install
- adcscm.nt_intel -add ServerName Port [password]
- check --> adcscm.nt_intel -list

After this the "Dell Intrust Deployment manager" collect all events correcly.

But, if I try to deploy the agent from the the "Dell Intrust Deployment manager" this action doen't work --> Windows pop-up "Cannot installa one or more agents".

On the "Dell Intrust Manager log" I see this error:
Cannot install the agent on 'xxxxx' because of an error. Error text: Cannot access remote Service Control Manager (The RPC server is unavailable. (Win32 error: 1722)).

On the local computer I checked the RPC service, they are running, I disable the firewall - anti-virus and disable UAC.
Nothing change.

Thanks for help me
Regards
FM
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0 Faye Müller over 6 years ago

Hi,
I have some news.

I'm able to install the agent on the computer manually with this comands:
- copy the folder "redist" on the local computer
- adcscm.nt_intel -install
- adcscm.nt_intel -add ServerName Port [password]
- check --> adcscm.nt_intel -list

After this the "Dell Intrust Deployment manager" collect all events correcly.

But, if I try to deploy the agent from the the "Dell Intrust Deployment manager" this action doen't work --> Windows pop-up "Cannot installa one or more agents".

On the "Dell Intrust Manager log" I see this error:
Cannot install the agent on 'xxxxx' because of an error. Error text: Cannot access remote Service Control Manager (The RPC server is unavailable. (Win32 error: 1722)).

On the local computer I checked the RPC service, they are running, I disable the firewall - anti-virus and disable UAC.
Nothing change.

Thanks for help me
Regards
FM
Cancel
Up 0 Down

Cancel

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