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Deployment Manager: Last Event more than 3 weeks old

InTrust: version 11.2

Collection comprised of only Domain controllers.

 

Collecting status is green, however, the Last Event collected is more than 3 weeks old for each Domain Controller. I opened repository Viewer and ran a query. Most current events showing are also more than 3 weeks old.

I deleted my collection and created a new collection. Same results, the Last Event is never updated.

Any suggestions?

 

David

Parents
  • Hi David,

    In this case the real-time event flow issue is side-effect of agent communication sub-system itself being impacted in an unusual way by that KB.

    Normally if agent is not well connected, collection objects will update their state to the following within 5 minutes or so of being disconnected from IT server:

    "Failed" Computer Status and "One or more datasources failed." error

    This would draw attention quicker that there is a problem.

    That being said, there should be alternative way to draw attention to abnormal event flow (or lack thereof). We have logged product enhancement to investigate adding alert (or similar mechanism) to notify InTrust Admins if there is a problem in RTC, like agent stopped collecting events.

    The enhancement ID is IN-975.

    Regards,
    Chris
Reply
  • Hi David,

    In this case the real-time event flow issue is side-effect of agent communication sub-system itself being impacted in an unusual way by that KB.

    Normally if agent is not well connected, collection objects will update their state to the following within 5 minutes or so of being disconnected from IT server:

    "Failed" Computer Status and "One or more datasources failed." error

    This would draw attention quicker that there is a problem.

    That being said, there should be alternative way to draw attention to abnormal event flow (or lack thereof). We have logged product enhancement to investigate adding alert (or similar mechanism) to notify InTrust Admins if there is a problem in RTC, like agent stopped collecting events.

    The enhancement ID is IN-975.

    Regards,
    Chris
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