This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Missing Permissions to create default profile for IT Monitoring Console

I have read all the permissions needed to create the default profile for IT Monitoring Console. The application is installed however, the default profile isn't showing. I am curious to know if I am missing some permissions somewhere as when I try to actually create a profile I receive a COM+ application error and states I cannot create the profile, access denied. If someone would be so gracious to help me out on what I am potentially missing as far as permissions go, that would be awesome.

Any feedback would be great!

Thanks,

Nicole

Parents

Igor.Ilyin over 6 years ago

I was able to get this COM+ access denied error only if I was not a member of COM+ Administrator role. But you say this USAR_InTrustAgent is. Maybe COM+ configuration is not fresh? Try to restart COM+ System Application on the host with MonConsole, via services snapin or via command line "net stop comsysapp"/"net start comsysapp" and then create profile again. Also please provide the list of COM+ Applications from Component Services | Computers | My Computer | COM+ Applications node. Are there any Dell/Quest apps?
Cancel
Up 0 Down

Cancel

Reply

Igor.Ilyin over 6 years ago

I was able to get this COM+ access denied error only if I was not a member of COM+ Administrator role. But you say this USAR_InTrustAgent is. Maybe COM+ configuration is not fresh? Try to restart COM+ System Application on the host with MonConsole, via services snapin or via command line "net stop comsysapp"/"net start comsysapp" and then create profile again. Also please provide the list of COM+ Applications from Component Services | Computers | My Computer | COM+ Applications node. Are there any Dell/Quest apps?
Cancel
Up 0 Down

Cancel

Children

No Data