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"User Session Tracking" Data Source Lost

Hi there,

I was receiving errors from Intrust Agents, stating that Intrust User Session Tracking is missing some required components with the Data Source.

I've checked InTrust Manager and found that, for some reason, the Data Source Type is not present anymore.

And now, the question: How can I restore that particular Data Source?

Thanks in advance for your answers

Pietro

Parents
  • Hi Pietro,

    "Not present" means that someone has deleted "InTrust User Session Tracking" data source of "External Events" type from the configuration, and there is no such data source any more in the list under InTrust Manager | Configuration | Data Sources? In this case find the InTrustPDOImport.exe tool in InTrust installation folder or on DVD and run the following command on InTrust server box under InTrust admin account:

    InTrustPDOImport.exe  -import "InTrust User Session Tracking.xml"

    6180.InTrust User Session Tracking.xml
    <?xml version="1.0" encoding="utf-8" ?>
    
    <!--
    ==============================================================================
    
    Copyright 2018 Quest Software Inc. ALL RIGHTS RESERVED.
    
    $Workfile: InTrust User Session Tracking.xml $
    $Revision: 0 $
    $Modtime: 6/20/2018 07:03:26 $
    
    ==============================================================================
    THIS CODE AND INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND,
    EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
    WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE.
    ==============================================================================
    -->
    
    <ITRTDataSource original_parent="\Configuration\Objects\{3728FB70-A694-4442-98D9-AFFD2F790929}\DataSources">
    	<Description>Contains events generated by the user session monitoring service that accompanies the InTrust agent.</Description>
    	<Name>InTrust User Session Tracking</Name>
    	<LogArchiveRetentionPeriod>10</LogArchiveRetentionPeriod>
    	<Guid>{F7CDC04E-E96E-4A26-AEB3-A7D1440B602A}</Guid>
    	<Distribution><![CDATA[<?xml version="1.0"?>
    <distribution><Package Name="Logon session monitoring service deployment package"/></distribution>
    ]]></Distribution>
    	<ProviderConfig>01000100</ProviderConfig>
    	<PollInterval>60000</PollInterval>
    	<License></License>
    	<ProviderId>{5115B8AA-29AE-4C6D-AE14-0BB7521E10FB}</ProviderId>
    	<LogName>InTrust User Session Tracking</LogName>
    </ITRTDataSource>
    

    If this is not the case, please give more info what "not present" means.

Reply
  • Hi Pietro,

    "Not present" means that someone has deleted "InTrust User Session Tracking" data source of "External Events" type from the configuration, and there is no such data source any more in the list under InTrust Manager | Configuration | Data Sources? In this case find the InTrustPDOImport.exe tool in InTrust installation folder or on DVD and run the following command on InTrust server box under InTrust admin account:

    InTrustPDOImport.exe  -import "InTrust User Session Tracking.xml"

    6180.InTrust User Session Tracking.xml
    <?xml version="1.0" encoding="utf-8" ?>
    
    <!--
    ==============================================================================
    
    Copyright 2018 Quest Software Inc. ALL RIGHTS RESERVED.
    
    $Workfile: InTrust User Session Tracking.xml $
    $Revision: 0 $
    $Modtime: 6/20/2018 07:03:26 $
    
    ==============================================================================
    THIS CODE AND INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND,
    EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
    WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE.
    ==============================================================================
    -->
    
    <ITRTDataSource original_parent="\Configuration\Objects\{3728FB70-A694-4442-98D9-AFFD2F790929}\DataSources">
    	<Description>Contains events generated by the user session monitoring service that accompanies the InTrust agent.</Description>
    	<Name>InTrust User Session Tracking</Name>
    	<LogArchiveRetentionPeriod>10</LogArchiveRetentionPeriod>
    	<Guid>{F7CDC04E-E96E-4A26-AEB3-A7D1440B602A}</Guid>
    	<Distribution><![CDATA[<?xml version="1.0"?>
    <distribution><Package Name="Logon session monitoring service deployment package"/></distribution>
    ]]></Distribution>
    	<ProviderConfig>01000100</ProviderConfig>
    	<PollInterval>60000</PollInterval>
    	<License></License>
    	<ProviderId>{5115B8AA-29AE-4C6D-AE14-0BB7521E10FB}</ProviderId>
    	<LogName>InTrust User Session Tracking</LogName>
    </ITRTDataSource>
    

    If this is not the case, please give more info what "not present" means.

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