How to Build Your Intranet with SharePoint Communication Sites in 10 Steps

This blog will help you master the basics around planning and building your Intranet.

However, it’s important to bear in mind that this post is not intended to deliver the perfect Intranet, as its purpose is to get you started with the fundamentals.

Here are the 10 steps you have to consider when building your Intranet with SharePoint Communication Sites:

  1. Plan
  2. Build Intranet site
  3. Create apps & add metadata columns
  4. Filter views
  5. Build departmental pages
  6. Modify home page
  7. Build top navigation
  8. Check & modify permissions
  9. Train content owners
  10. Launch site

As we dive into detailing each step, you’ll find a hands-on video tutorial of how to execute the step.

Steps 1 & 2: How to Plan & Build Your Intranet Site

The purpose of the Intranet is to supply a collaboration environment where employees can find the latest communications and corporate information they need to be efficient, productive, and informed.

This is also a great platform for induction. Here, you can share information about the organization and its products and services, as well as employee information and links to other applications.


If you know me by now, you’ll be sure I’m going to use PowerPoint for this step. I prefer visualizing my planning, as it’s much easier to see areas you’ve missed or have yet to consider.

I put together a basic Intranet with the relevant apps and made notes on the customization I had to apply. Now, I have a much better idea of what I must build. Of course, it’s necessary to create a Planner or MS Project plan to identify the various activities and deadlines. I’m not saying that it’s not necessary, but it’s a golden rule I live by.


Most users don’t know what they want until they see it. It’s also very difficult to ask for their requirements when they do not yet understand the platform.

For me, it’s much easier to build the 60% fit before I start asking questions. Then, I’ll have a prototype to use in requirements sessions—essentially, this is where I can help content owners customize the “prebuilt” site to suit their needs.

For this purpose, I prefer to use the new SharePoint Communication Site Template. It’s ideal for Intranets and it has many other features, like Newsfeed. (Plus, the fact that it’s beautifully responsive really helps!)