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no suitable media...

this is so aggravating....  I start jobs and I get no suitable media and it just sits there.

I have three hot swap standalone removable drives I use for backupss.  D, F and G.

I have created them as standalone devices.  I have tried everything, telling it to use any device,  telling it to use the device I have plugged in specifically.  I have blanked the media, told it to reuse ANY media.

It started running yesterday and had a blazing transfer rate on my first VM, finished that and then said no suitable media.  Sitting that way this morning when I expected a backup to be done and now my whole day is screwed as I needed a backup before I continue work on my vmware cluster.  How can it start writing to the media and then say there is no suitable media?

I blanked the media this morning, told the job to reuse any media tried to start the backup again and it doesn't start at all now saying waiting for suitable media.  Manual is about as clear as mud on this.

using Netvault 12.0.0.34  ...  I really just want to be able to stick a physical drive in this machine and hit run job.  I have 3 different drives... how should I configure this as evrything I have tried saving deleting the device and recreating it does not work.

Regards

Bill

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  • I too have started having this issue after upgrading this morning. My tapes now read as bad. I have already removed the drive and reinstalled. I have taken the tapes out and put back in. I finally got it to load the tape after reloading it and clicking reuse. It assigned it to the tape just to pop up as bad again. Any ideas? 

  • This is a known issue on NV 12. Please as Tomas mentioned, opened a support ticket for tracking.

    A possible workaround here is to try and scan the tapes twice. Also, if you have the NV Backup Jobs label the media automatically, you will have to disable this.

    As they said above, blanking the media helps wil resolve the issue, but that is because the tape is now blanked, if the job is allowed to label the tape, it "could" happen again once the tape is full.

    To avoid this, you may have to manually label the tapes until the issue is resolved.

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  • This is a known issue on NV 12. Please as Tomas mentioned, opened a support ticket for tracking.

    A possible workaround here is to try and scan the tapes twice. Also, if you have the NV Backup Jobs label the media automatically, you will have to disable this.

    As they said above, blanking the media helps wil resolve the issue, but that is because the tape is now blanked, if the job is allowed to label the tape, it "could" happen again once the tape is full.

    To avoid this, you may have to manually label the tapes until the issue is resolved.

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