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12.01.04 linux pure 64 client fails to install

Tried to install the Linux 12.01.04 linux client today - only doc I could find on google said to decompress it... no file extension not a compressed file, finally took a look inside and see its an ELF...

tried to execute it, goes all the way to 100% and then

Problem running Post-install step. Installation did not complete correctly, Error creating dynamic link /usr/netvault/lib/libnv6audit.so /usr/lib64/libnv6audit.so

thats all, not working 

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  • Hi , have you read the installation guide? for linux depending on the flavor and architecture you have some pre-requisites

    Here is the installation guide, you can download it from the right upper…

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  • Thanks, that did it..   I am normally loathe to even open the docs ... but this did indeed give me the steps I had to do to make it work...

    Don't suppose you could point me to documentation on how to use the bare metal and iso maker etc?  I have actually looked for this in the install doc etc, but can't find it mentioned anywhere.  I think it would be better to have a doc for each plugin and feature - that could be downloaded with each plugin or feature.  The main install doc is unwieldy and hard to find what I am looking for, a succinct how to on each plugin would be better IMHO.

    Thanks

    Bill  

  • Hi

    If you go to support.quest.com then Technical Documentation you can select Netvault backup and it will send you here

    https://support.quest.com/netvault-backup/12.0.1/technical-documents

    There you have Release Notes for each plugin, Installation guide, Administration guide for Netvault, and also User Guides for each plugin.