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Migrate Protection from 5.4.3 to 6.2.1

slarkinsol
over 5 years ago

My current production backup are 2 DL4000 appliances running 5.4.3. I have set up RR 6.2.1 on 2 new 2016 servers. WHat is the best way to migrate protected machines from the DL4000 to the new RR 6.2.1 servers? FOr now i am going to leave the agents on the windows servers at 5.4.3.107 until i make sure everything is working. I assume since RR creates logs on protected volumes to keep track of what needs to be backed up that i cannot have both Appassure and Rapid recovery protect the same machine. If i export the snapshots on 5.4.3 can they be imported on 6.2.1?

  • 0 over 5 years ago

    Hi slarinsol, 

    The way to move protection from Core to another is to simply "Protect Machine" as per the following:

    support.quest.com/.../how-to-protect-a-machine-in-appassure-5

    You will get a warning during this process advising that this machine is protected by another Core and if you want to proceed, just click next.

    I would recommend that you upgrade the Agents from 5.4.3.106 to 6.2.1.100 sooner then later. Unless you have Server 2003 boxes or Operating Systems that are not supported by 6.2.1.100.

    Once again, not supported to have 5.4.3.106 work with a 6.2.1.100 Core, exports may or may not work but if they do not work we would likely advise to Upgrade Agent to 6.2.1.100.

    Please let me know if you have any other questions. 

  • 0 over 5 years ago in reply to francis jeffrey

    with the issues i have had installing the 6.2.100 agent on 2 servers so far...not really looking forward to upgrading agents on existing production servers....how do i get the existing snapshots on 5.4.3 core to 6.2.100?