Agent Pairing Failed Exception with windows server 2016 server

Hi,

i'm trying to protect a windows server 2016 machines, but the deploying failed with this error: Agent Pairing Failed Exception with windows server 2016 server.

my AppAssure version is: V5.2.2.53366.

Parents Reply
  • It is possible that you may have a *.lic type file laying about on that core, and you could do a search. It is sometimes named after the license number.

    However, calling 800-306-9329 (support line) and providing your company name and previous associated email account (possibly the previous system administrator's) it is more likely that they can help with your legacy license, and subsequent access to download upgrade assets.

    Please call. It is the best way we can help you.

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