when scanning multiple documents only first page appears

When logged into a terminal session the users open a program and can scan multiple documents but only the first document shows up in the section of the program where the documents are displayed. All users are affected, except when you log into the terminal session with the administrators account. Even if you log into the terminal session with a domain admin account it doesn't show multiple pages that are scanned in the software.
Currently we are using a fujitsu fi-6130 scanner with a DocketPORT465 driver and selected on the local machine as RemoteScan server WIA Scanner fi-6130dj.
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