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7.6.4 failing all jobs

maureen_64006
over 6 years ago

 I recently upgraded to 7.6.4 with no issues, but my backup jobs started failing as unable to connect to to repository due to a bad password.  I have ensure the Hyper-V host is connected correctly.  I have deleted and set up my repositories again with no issues.  But I still get the following error each time I try to back up.

Error: 2034 - FATAL cifs_cant_use_detail CIFS cannot connect to share \\192.168.2.35\vRangerBackups (The specified network password is not correct.) [at cifs_mount:125]

I have tested though and I know the network password is correct.  The backups were working before I upgraded.  I added new repository folders, add new on-demand jobs and deleted and set up new jobs connected to the new repository locations

Does anyone have any suggestions?

  • 0 over 6 years ago
    Hi Maureen,

    Can you help with some more information related to the issue?
    1. From which version of vRanger did you upgrade to 7.6.4?
    2. Did you upgrade the Hyper-V host agent post upgrading the vRanger server?

    Please open a support ticket for the issue so that we can assist you better.
  • 0 over 6 years ago

    Here is what fixed the issue
    Resolution 2:
    For Hyper-V hosts, go to the Repository's Storage GUI directly and Monitor logs or events that appear when a backup task is run.
    If you see vRanger's successful Log On but Hyper-V's Log On is refused.
    Proceed to vRanger's GUI | Inventory | Right click a host and Reinstall Agent.
    Afterwards run a backup from a VM residing on that Host and check if it is successful.