I have an SQL server that stopped backing up late last week (Not sure of reason yet).  This caused the logs volume to fill up, and now the unit will not back up with the error that the AALog file in System Volume Information is not accessible, access denied…

I'm taking over a Rapid Recovery 6.3 environment.

The repository is running off of direct connected storage to the local backup server.

The storage arrays have SAS 7.2K drives.

My question, expanding or creating a new repository, is it better to…

Hey Group,

I am having an issue with a server that fails the attachability check with the TevoMountReplay failed with error -2147024319. Windows cannot verify the digital signature for this file.  I have looked, but I am not able to see a fix.  

Any thoughts…

I'm trying to deploy the Rapid Recovery backup agent through SCCM and looking for a list of switches to use.  Specifically a no restart switch, but if there was a list that would be great.  For some reason I'm not finding it on any of the manuals.…

I have a server 2008 R2 with version 6.1.3 Rapid Restore installed and it's replicating to an off-site server 2012 R2.

I deleted a 1 replicating server from the off-site server and deleted the restore points, but I keep all other servers.

Now I need…

What is the newest agent that will support Windows Server 2003?

I know, I hate even asking the question.  Old physical servers bringing me down.

This may be a stupid question, but I'm always worried about deleting data.

I'm running Rapid Recovery 6.1.3.

I was able to import an archive and rolled up the data and everything is working normally.

Can I delete the Archive data now?  Does the…

We recently did a Core migration of Rapid Recover 6.1.3 to a new server and all is well except for one client.

It's a VMware server running Linux and when I'm in the Core Console, then go to the Vcenter server and +Protected Machine I'm able to find the…

I was doing our monthly Microsoft patches on our Core server.

I made sure no jobs were running, paused all clients and stopped the Core services.  Then installed the Microsoft patches, rebooted the server.

When it came up, i checked and the direct attached…

On my DL4300 appliance my newly created Azure Archive scheduled jobs kept failing with the Memory Exceeded error, so I updated my Rapid Recovery Core to 6.1.3.100 and now my DL4300 does not allow me to create Cloud Archives. I deleted my Azure archive…

Hello,

Aside from Live Recovery and Rapid Recovery's ability protect and restore physical machines more effectively, what other factors make Rapid Recovery a better solution than Veeam from a functionality standpoint (excluding cost)?

Thank you…

Hello,

I have a new DL4300. Should I be regularly running Windows Updates? Should I install any antivirus such as SEP or Malwarebytes Corporate? Anything I should be doing to protect it?

Thanks!

 I was wondering if RR can backup our VCenter Server Virtual Appliance(VSCA) VM and quickly export the VM in the event of a needed recovery?

Hello, Hope everyone is doing well,

When I load the RR console and try a VM Export, I get it to authenticate to the vcenter/esxi host, but when it gets to the next page to select the resource pool, it does not load the menu. I have tried two different…

We have a Core at our HQ that replicates to another core in one of our sites. Or, I should say, should replicate because it can no longer connect. The error is:

ERROR 2017-06-22T11:20:22 [4110] - Replay.Core.Client.ReplicationCommunicationCoreClient …

I am currently working a project to upgrade my backup server from Appassure to Rapid Recovery and wanted to know if anyone could help me out with a question. My 2010 Exchange server is running on Appasure v4 and I want to upgrade it with the Rapid Recovery…

When I go to install the Local Mount Utility, it prompts saying that windows blocked the installation of a digitally unsigned driver. I have tried advanced bootup to allow installation of unsigned drivers but still received this prompt.

Hello,

An exchange mountability check has gotten stuck canceling, it has been stuck for a few days. I saw this article where it said to restart the core service. Is this safe to do and the most graceful way to clear the job? It is holding up other jobs…

I ran the 6.1 upgrade form the core today and after reboot, the core services is not available anymore and I got a message stating services failed to start. i checked the services and I don't see any appassure related service anymore.

I went ahead…

We have AppAssure 5.4.3 installed (for a few years now), and Core Console works fine. I just installed Central Console so we can start replication backups between 2 remote sites. It installed successfully, but every time I open it, I get this error: …

I'm on 5.4.3.106.

My repository has over 12TB of unaccounted space. I should have 12.6TB of FREE SPACE, but it only has 1.89TB.

Total Size - 18.55TB, Free Space - 1.89TB, Protected Data - 5.9TB

We are looking to upgrade our VMWare environment to 6.5 (ESXi, VCenter and everything else) within the next few weeks.  We currently have a VMWare environment of 5.1 and using AppAssure version 5.4.3.106?  This Core is currently backing up 7 VM's and 13…

Hello !

I have some issues with one virtual host when a try to add it in AppAssure 5.4.3.106 :

ERROR 2017-02-22T10:31:14 [17] - Replay.ServiceHost.Implementation.Hosting.ServiceHost (RequestUri=https://vsaoantivir:8006/apprecovery/api/agent/metadata/summaryMetadata…

My overall goal is to spin up an individual machine in VMware from an AppAssure archive.

To this point, I have used very little of the archive functionality. After navigating to Tools > Archive > Import, I enter the location of my archive (connected USB…

Hi All,

As you can see in the picture below out repository is full. 85% of the data is a customers replication to our AppAssure environment. I'm trying to cleanup some of the old base's and came across the type of "Base, Incremental". Can someone please…