Hello,
Our Vendor and their hosting company, before they will approve and install the License Server are wanting the firewall ports that need to be opened to allow communication from the client to the license server. In all the documentation The only…
We have a fleet of Wyse ThinClients running RemoteScan for the Fijitsu document scanners.
We'd like to configure these as Wyse Kiosks, but that will remove access to the system tray.
Occasionally users might have more than one type of scanner attached…
Hi
Within Citrix device scans in preview under any application, having the Last_Preview.bmp file to confirm
When doing a final scan for example in NAPS2 application says Waiting for Twain to Complete and then nothing forcing to kill NAPS2
In other programs…
So, i had a ticket open for this same issue and was able to resolve it simply by re-installing remote scan. however i have other servers where this isn't working. basically when we're in the software and try to click the close button or the X they do…
My evaluation has ended and I purchased an additional license. I generated the key in my account. The process to register using the right click does not show register. Please advise.
With many organizations now upgrading from PCs and Windows Embedded thin clients to zero clients which connect to the cloud, many admins are encountering the new challenge of connecting their users’ document scanners to the zero client virtual desktop…
RemoteScan supports the following Fujitsu ScanSnap models, in addition to the standard TWAIN and WIA, enabling these scanners to be used with server hosted TWAIN or ISIS compliant scanning applications:
To configure…
Hello, I have tried trouble shooting but cannot find the answer to this. I was scanning documents on Enterprise Scanning within RemoteScan Live and then the file cabinets went away. I tried restarting the computer but that did nothing. The previously…
We have a RDP farm where the client connect to.
Once the client is connect the scanner works and i`m able to scan. However te remotescan software minimizes the screen of the program.
we have updated to the newest version and the issue is still there.
…RemoteScan versions 10.8 and higher support Fujitsu’s proprietary ScanSnap drivers for the following Fujitsu ScanSnap models: iX500, iX100, S1100i, and S1300i. To configure RemoteScan to work with these models, you will need to install the Fujitsu ScanSnap…
To use RemoteScan with VMware Horizon View’s Blast Extreme Display Protocol, you will need to upgrade the RemoteScan software to version 10.801 (or higher) on both the local workstation and the VMware server. The latest version of RemoteScan Enterprise…
Prior to installing RemoteScan onto a VMware environment, it is important to disable the VMware Scanner Redirection feature in VMware policy. This is commonly done within the folder in the VMware…
I"m getting an error copying the TWUNK_32.exe files from c:\windows to the users homepath\windows because the system cannot find the file specified. I've looked on the seven server 2012 terminal servers in this farm, the server 2016 servers in my other…
I RDP into clients site to scan to their system using all scripts. When I go to scan I receive a message "scan failure" When I go into remote settings
I see "My Scanner" and the correct scanner selected. I can do a preview and that…
Office setting
Front desk users have an insurance card scanner to import images into a software called NextGen.
Users RDP into a remote Win Srv 2008 R2 environment where NextGen is hosted.
Latest version of RemoteScan being used, and connection between…
RemoteScan silent installation configuration is useful for creating .msi files for deploying RemoteScan onto several workstations or installing RemoteScan via a scripted install.
Installing RemoteScan silently involves running the installer from a command…
RemoteScan works just as well with a network-attached scanner as a USB-attached scanner. To utilize a network-attached scanner, install the network scanner's Twain driver onto the local PC and then select the network scanner's Twain driver in RemoteScan…
Netlogon installation is helpful in situations where you are regularly adding new users to a Windows server, or if you are managing a Terminal Services, Citrix, or VMware environment where users do not have persistent user files.
For these situations…
The following RemoteScan products are compatible with Windows 10 and Windows Server 2016:
- RemoteScan Enterprise version 10.648 and later
- RemoteScan Universal version 10.648 and later
- RemoteScan Enterprise User Edition version 11.3 and later
- RemoteScan…
We are occasionally asked if RemoteScan has the ability to “hop” from a remote desktop scanning workstation to a Terminal Server and then from there to a second Terminal Server. While the need for this scenario is rare, it is occasionally…
The RemoteScan Client Interface is a simple TWAIN scanning user interface that will normally appear when utilizing RemoteScan within a remotely hosted scanning application. This interface provides the user the ability to modify scan settings such as DPI…
What is the oldest version of RemoteScan that is compatible with Windows Server 2012?
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