Category
Product Version
Topic
Subtopic
KACE SDA Post-Installation Task to install KACE SMA Agent (4277157)
This article demonstrates how to update the built-in Post-installation task to install the KACE SMA (formerly known as K1000) agent with a newer version. ... Updating an existing task also updates ...
VBGetMAC Script Error loading KBE (4374054)
After creating a new KBE using the ADK and PE add-on September 2023 release (PE11 22H3), it will show a Script Error loading it. ... The VBScript component is missing in this version, breaking the ...
How to check if your SMA/SDA is 11G/12G/13G (4288839)
During appliance version upgrades, there might be a limitation on the hardware and might require a migration before upgrading the appliance. ... Users may request what generation of appliance they ...
Legacy Hardware Notifications (4287269)
When we refer to supported vs unsupported in this case, we are not referring to the hardware support contract, but rather if the specific hardware is supported with a specific version of the SMA.
Attaching support bundles and files to a Support case (4226000)
Attempting to send logs to Support via an email reply fails or results in an error message about size. ... Size is often capped for attachments larger than 10mb within emails. ... For logs which ex...
Discontinued Support for the 12th & 13th Generation PowerEdge server platform (12G & 13G)) (4298776)
Warranty support on the appliance hardware is available for up to five years from the date of purchase. ... The warranty support can be annually renewed once the warranty support term ends for a ma...
Administrators can now indicate if they want to be considered for participation in our Beta program (4281266)
With the release of version 8.1.183 we added the capability for you to notify our team that you are interested to join the Beta program. ... <div>To enable this feature please do the following:</div>
How to run a tcpdump on the SDA appliance (4268655)
The SDA has the capability to run a tcpdump from the Troubleshooting Tools module. ... <div>1.
How to enable On-Board DHCP Server on SDA/RSA (4281259)
This server can be enable when there is no DHCP on an specific network. ... <p>To enable the On-Board DHCP Server follow these steps:</p> ... <ol><li>Open the SDA\RSA graphical interface</li><li>Se...
Stop code DRIVER_VERIFIER_DMA_VIOLATION when KBE loaded via PXE boot (4371090)
WinPE crashes to Blue Screen; with error: Stop Code 'DRIVER_VERIFIER_DMA_VIOLATION' when KBE loaded via PXE boot on some devices.<br>But the KBE can start up successfully when booting the s...
Receiving "Script Error 8004100c" when loading KBE (4371486)
When loading a KBE, the Script Error "Could not complete the operation due to error 8004100c" shows before opening the KACE Boot Environment. ... This normally happens with new KBEs created with De...
Regarding Third-Party Virtual Machine Backup and KACE Appliances (4368176)
The KACE Systems Management and Systems Deployment Appliances both offer built-in backup technology (SMA performs disk and database backups while the SDA offers export/import of packages). ... Vari...
Obtaining Server Logs on a KACE Appliance (4306436)
In the course of investigating an issue, the KACE Technical Support will require appliance logs to help isolate an issue. ... Appliance performance issues ... Issues enrolling devices ... Appliance...
Blue screen error codes: DRIVER_POWER_STATE_FAILURE or DRIVER_IRQL_NOT_LESS_OR_EQUAL (4374411)
When running a Windows 11 21H2 scripted installation on a Dell Precision 3580, it throws the following blue screen code: DRIVER_IRQL_NOT_LESS_OR_EQUAL, after the first reboot. ... This is a Microso...
KACE Resources, Training and Professional Services (4288227)
Whether new or after having worked with KACE for some time, it is often necessary to utilize resources to complete tasks. ... SMA, SDA & KC offer KACE customers a wide variety of free and fee-based...
System Imaging Best Practices for Windows (4243115)
Keep 20 percent of available space (or more) on the appliance. ... Back up and remove un-used images, then copy and remove those images from the restore share directory. ... Remove test images, or ...
KACE Image Prep not deleting EXE and XML Sysprep files from Desktop (4372903)
From version 9.1.178, the old KACE Sysprep Executor has been replaced with the new KACE Image Prep. ... This new version is not deleting the kimageprep.exe and unattend.xml files at the desktop whi...
Message "Unexpected status code when downloading package (404)" received when downloading from Driver Feed. (4372147)
When downloading postinstall drivers for some models from our Driver Feed, the error message "Unexpected status code when downloading package (404)" may show, failing to download/install the driver...
Driver Feed showing error 403 Downloading/Installing Dell drivers. (4372966)
This is not affecting HP or Lenovo drivers, at the moment. ... This is a known issue and it was reported under the product defect number ESMEA-6526. ... Status: The defect ESMEA-6526 will be fixed ...
Deploy System Image from USB Drive (4322186)
Deployments from the K2000 or Remote Site Appliance Require connection to the server and network for the deployment to complete. ... Occasionally a need to deploy the image manually off network is ...
KACE Kontinuing Education (KKE) Recording: What's New - SDA 7.0 – All What's New Videos (4293769)
In these What's New Videos, we will go over the new features for version 7.0 of the KACE Systems Deployment Appliance (SDA). ... What's New - SDA 7.0 – Set Unattend Auto Logon Count
KACE SDA October 2023 Critical Security Update Available (4373736)
Multiple security issues are being addressed with this hotfix update. ... Exim released several vulnerability reports at the end of September 2023 and provided a fixed version shortly thereafter.
KACE Systems Deployment Appliance (SDA) & Remote Site Appliance (RSA) Upgrade Path (4290193)
<p><a href="https://support.quest.com/kb/128866" target="_blank">KACE SDA backup best practices</a></p> <p>Follow the steps below to upgrade an SDA to the latest version (the path applies to both p...
KACE response to the Curl Vulnerability CVE-2023-38545 & Libcurl Vulnerability CVE-2023-38546 (4373692)
This article addresses the status of the KACE SMA, KACE SDA, and KACE Cloud products regarding published vulnerabilities related to Curl & Libcurl. ... For more details about the vulnerability plea...
Freeing Up Disk Space on the SDA (4345299)
Here are some suggestions to consider when trying to free up space on the KACE System Deployment Appliance (SDA). ... Copy any exported packages from the Restore share to another location external ...
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