Continuous identity visibility and intelligence for the agentic AI era
Identity exposure is one of the fastest-growing and least visible sources of enterprise risk. Most organizations know how their identities are configured, but not how they are used — who and what has access, how identities authenticate, how access chains form, and where risk is emerging across human, non-human, and agentic environments.
Built for hybrid Active Directory and Entra ID environments, Quest Identity Insights combines identity context with observed activity to reveal how identities are used, authenticated, and connected. Traditional tools show what access could exist based on configuration; Identity Insights reveals what is happening, helping teams understand where identity relationships create exposure and which risks warrant action.
Why this matters now
Non-human identities to human identities in the enterprise, with agentic AI growing that gap faster than security teams can map it
Of identities retain active access chains with no observable activity, creating a massive, unmonitored attack surface
Of organizations have already experienced a cybersecurity incident involving the compromise of an AI-linked machine identity
Rather than treating every finding the same, understanding how identities are actually being used allows us to focus remediation efforts where they can have the greatest impact. That context helps our cybersecurity team make faster and more informed decisions.
Kelly Grant | Vice President of Technology / Facility Security Officer | EC Electric
Knowledge Center
Ready to see your real identity exposure?
FAQ
Quest Identity Insights is an identity visibility and intelligence layer that sits above traditional Identity and Access Management (IAM) and governance tools. Where those tools define who should have access, Identity Insights reveals how identities are used, authenticated, and connected — combining identity context with observed activity across human, non-human, and agentic identities. Rather than only answering “Who has access?”, it helps teams understand how access is being used and which relationships create exposure, giving security and identity teams the evidence needed to act with confidence across hybrid Active Directory and Entra ID environments.
Non-human and agentic identities such as service accounts, APIs, tokens, workloads, and automation are proliferating rapidly and now outnumber human identities by as much as 109 to 1. These identities often carry persistent privileges with little oversight, making them the least governed and highest-risk part of the identity estate, while point-in-time tools cannot keep pace with how they change. Quest Identity Insights combines identity context with observed activity to show how identities are used, authenticated, and connected, revealing usage-based dormancy, mixed-use accounts, and legacy-authentication activity. This helps teams move from a fast initial assessment to ongoing visibility and control.
Yes. Identity Insights surfaces identity-related compliance risks that are easy to miss, such as legacy-authentication (NTLMv1) usage, non-logging servers, dormant privileged accounts, and excessive or standing access. This makes it especially valuable for regulated, compliance-heavy industries that must demonstrate control over identity risk. It also delivers value for any organization running hybrid environments built on Active Directory alongside Entra ID and agentic systems. By continuously mapping how access is used, it gives teams behavior-informed evidence of identity exposure to support audit, compliance, and cyber-insurance discussions. Identity Insights does not guarantee compliance or replace formal controls. Instead, it strengthens the evidence behind them.
Most AD security assessments, including free posture and discovery tools, are point-in-time. They scan for misconfigurations and assign a risk score, but they don't show how accounts are used, how access chains form, or how risk changes over time — and they don't cover non-human or agentic identities. They give you a checklist of individual findings. Identity Insights reveals the observed access chains connecting accounts to each other and to critical assets, so teams see actual exposure rather than a list of settings. In short, traditional assessments tell you what is misconfigured; Identity Insights shows how identities are being used.
No. An observed access chain is evidence that an identity relationship or transition occurred . It may warrant investigation, but it isn't automatic proof that a path is exploitable. That's the core difference between attack-path tools and Quest Identity Insights: attack-path and entitlement tools show what an identity could potentially reach based on configured permissions. Identity Insights adds evidence of where identities are observed going and how activity moves across the environment, authentication, connections, and repeated patterns over time. In short: observed access, not granted access. That distinction lets teams tell configuration-only findings apart from the relationshipshappening in their environment, so they can prioritize with confidence instead of chasing every theoretical path.