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DL Self Service

tayve01
over 7 years ago

We have a Hybrid Exchange Set up, with Exchange 2013 Online and O365. We are looking to see if we can configure ARS  such that DL Owners can Manage their Own DLs and do not contact Service Desk for DL Modifications. If the solution exists, appreciate if you can point to the correct reference collateral.

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  • 0 over 7 years ago
    The issue here has to do with the "rules" around how Msft wants you to manage Hybrid environments. i.e. what operations may be performed on the local AD (and synced to the Cloud by Dirsync) vs. what must be done in the Cloud directly. Now in theory, from a purely AD perspective you could delegate your DL owners to manage the on-prem versions of their DLs via ARS. The question is whether or not this is acceptable from an Msft Hybrid perspective. This article suggests that it is:

    windowsitpro.com/.../managing-distribution-lists-hybrid-exchange-onlineoffice-365-environments

    So basically, all you are doing is using ARS to grant group owners the ability to modify DL (group) memberships in the on-prem AD. There's nothing really "special" going on here - the DLs are just groups and you are using ARS Access Templates to grant the ability to manage their membership.
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  • 0 over 7 years ago
    The issue here has to do with the "rules" around how Msft wants you to manage Hybrid environments. i.e. what operations may be performed on the local AD (and synced to the Cloud by Dirsync) vs. what must be done in the Cloud directly. Now in theory, from a purely AD perspective you could delegate your DL owners to manage the on-prem versions of their DLs via ARS. The question is whether or not this is acceptable from an Msft Hybrid perspective. This article suggests that it is:

    windowsitpro.com/.../managing-distribution-lists-hybrid-exchange-onlineoffice-365-environments

    So basically, all you are doing is using ARS to grant group owners the ability to modify DL (group) memberships in the on-prem AD. There's nothing really "special" going on here - the DLs are just groups and you are using ARS Access Templates to grant the ability to manage their membership.
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