When Active Directory Goes Wrong No One Is Happy

We all have Active Directory (AD) and it is so ingrained into our day-to-day lives that most of our end users don’t even know it’s there until it goes down. But when it does go down, you’d better run for the hills…

“I can’t get to e-mail! How am I supposed to do my job?”

“I’m locked out … you need to fix this RIGHT NOW!”

“How come I can’t find the file I created yesterday? It seems all the servers disappeared”

“Why can’t my logging on my computer work for all the other stuff I need to access too?”

Sound familiar? If so, I’m sorry. No system is perfect. No IT person is perfect. And heaven knows no end user is perfect. So the opportunities for devastating Active Directory problems are many. They just seem to be magnified when it’s such a fundamental “right” like gaining access to necessary systems and applications.

Managing AD with native tools, while entirely possible, is neither easy nor efficient. I can’t say how many times I’ve heard of IT folks spending hours provisioning AD accounts, placing users in the correct groups, obtaining the necessary approvals for granting someone required access rights, or auditing those rights and access activities. But it doesn’t have to be that way.

A fundamental component of the Dell One Identity family of identity and access management solutions is a great tool called Active Roles. Active Roles is the industry’s leading tool to automate all of the day-to-day administrative tasks required to manage users and groups in Active Directory. It also provides delegation of the AD Admin account to increase security and kick start compliance. Active Roles places a seamless layer of workflow-based automation on top of the extremely limited native tools available with AD. I’ve heard reports of AD account and group management tasks that take hours with native tools, happening automatically and in minutes through Active Roles.

Based on our years of experience working with thousands of companies on their AD management needs, we’ve come up with a white paper called  The 12 Essential Tasks of Active Directory Domain Services that provides the perfect place to start your improved AD management journey.

And if you want to hear from an unbiased third-party, watch this recorded Webcast from Randy Franklin Smith, one of the industry’s leading Windows and AD security experts: Top 10 tasks to automate in Active Directory to save time and prove compliance.

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