Identity Manager

OOTB Escalation Notification with Email CC

Using v7.1.1. I want to use the out of the box escalation notification for the policy workflow. I may or may not change the template used but my query is about the parameters that this functionality uses to send the email. I want to add someone as a "CC" to all emails. There's nothing in the congituration parameters next to QER\ITShop\DefaultSenderAddress to add a CC to the email. It seems like if I want to add a CC, I have to create a custom process on the escalate event of the PWO table so that when a PWO is escalated I generate a mail and send through all my parameters including the value for CC. Can I somehow get a CC into the OOTB escalate email or will I need to go down the custom route?

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