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Forum Deferred Deletion not working

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Deferred Deletion not working

amala avarachan over 5 years ago

Hi,

The actual retention period is 90 days.

There was a account which needs to be deleted on Jan 14th, but this action didn't happen.

Is there any specific reason for not performing this action.

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0 Markus Weiss-Ehlers over 5 years ago

Which version are you using?

What type of account should be deleted?

Is it just not deleted from OneIM, not in the target system or both?
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0 amala avarachan over 5 years ago in reply to Markus Weiss-Ehlers

Hi Markus,

We are using One Identity Manager version 8.

The AD account and Mailbox object needs to be deleted.

It should get deleted both from One Identity Manager and the target system.
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0 badebaji sayyad over 5 years ago in reply to amala avarachan

Hi Amala,

Check if the account is entered into deffered deletion table and also verify in Designer if the deffered deletion operation is set or not .

If above is set check for frozen jobs with jobchain : VID_Execute_DialogDeferredOperation.

Account might not have deleted because of permission issues.
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0 amala avarachan over 5 years ago in reply to badebaji sayyad

Hi Markus / Badebaji,

Thanks for the reply.

Please find below for the error message we get at the : VID_Execute_DialogDeferredOperation.

"Object of type Active Directory contacts does not exist in database or you do not have the relevant viewing permissions"
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0 badebaji sayyad over 5 years ago in reply to amala avarachan

Account might have been already deleted in system.Please check
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