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Quest Password Manager - Is it possible to send Passcode at Users Personal Email ID

sandeep.maurya
over 8 years ago

Hi Team,

In our scenario Quest Password Manager has been integrated with AD. We are looking at customizing the "Assign Passcode" activity as below:
- From Helpdesk site the Passcode is generated for a user
- The Passcode is sent to users personal Email ID

Using UserAccountInfo, we can get the users EmailID, set in AD. But we want to send the generated Passcode to an alternate/personal Email ID(because the user has forgotten his password for the primary email ID).
Let me know if anyone has come across similar situation and what would be the steps to achieve it.

Regards,
Sandeep

  • 0 over 8 years ago

    Hi Sandeep,

    Unfortunately sending the passcode to an alternative e-mail is not currently possible out of the box.  This would have to be an enhancement request (ER) to be considered in a future release of the product.  Please contact technical support to create a Service Request (SR) to have an ER created for this option to be considered.

    Another option would be for our professional service organization (PSO) be engaged to customize the product add this functionality.  You can engage PSO through your sales rep.


    Thanks

    Stephen

  • 0 over 7 years ago
    Hi, we're interested in that feature too (alternate email address). Was this feature added in a later product release? Thanks Francesco
  • 0 over 7 years ago
    Hi Francesco,

    We are planning on implementing this feature in one of the Password Manager 5.7 releases. It will not be included in the initial PM 5.7 release but possibly in 5.7.1.

    The product enhancement ID for this feature is 502853. Please refer to the "New Features" section of the Product Release Notes for a complete list of Enhancement ID's addressed in a new release. These are available in our Documentation section of the Support Portal.

    Regards,

    Jim C.
  • 0 over 7 years ago
    Hi Jim, thanks for your post. So glad to know that is something that will be addressed. Only one last question: where can i map these release as time? Or when 5.7.1 is intended to be released?
    Thanks
    Francesco
  • 0 over 7 years ago
    Hi Francesco,

    The release date for 5.7.1 hasn't been published yet, but it will be at least a few months away.

    Regards,

    Jim C.
  • 0 over 6 years ago
    Hi Jim, is it me or it seems that after more than six months this new feature is not available even in the v.5.7.1 release?
  • 0 over 6 years ago
    Any update on this feature? Will it be in 5.7.2?
  • 0 over 6 years ago
    Hi,
    At this point in time it hasn’t been decided what will be included in the next release of Password Manager. 502853 is one of the many features that may be included but there is nothing definite yet. I would suggest that you make your One Identity Account Manager aware of your need for this feature as he/she may be able to help move it along.

    Rgds,
    Jim C.
  • 0 over 6 years ago
    Sample can be found on the PM CD at
    \CD\Password Manager\SDK\Samples\SetPasscode\SetPasscode.txt

    #Passcode length
    $PASSCODE_LENGTH = 12

    #Obtain Password Manager connection to the specified domain
    $connection = $global.GetDirectoryConnectionByName(<domain Name>)

    #Find user by name in the specified domain
    $user = $global.GetUserByName($connection, <User Name>, [string[]]("objectGUID", "mail"))

    #Obtain user's GUID
    $userId = $user.objectGUID

    #Generate a passcode for a user
    $PASSCODE= $global.GeneratePasscode($PASSCODE_LENGTH)

    #Assign passcode to a user
    $global.QAProfileAssignPasscode($connection, $userId, $passcode,<life time of passcode in minutes>)

    $global.EmailUserHtml(<Mail>,<Subject>, <Body>)