I'm not sure if this is the right forum. In my work we're using Defender Soft Token to access a remote system (Citrix). Every day / session we've to introduce a new token to operate.
However, every time the application experiences some change (uninstallation and reinstallation, ..) the password stops working and the token leaves to be operative. Is there any way this doesn't happen?
Thanks and sorry if this isn't the right place.