Hi, I'm Sean Lutley. And I would like to welcome you to the Unified Communications Analytics Insights Overview Video Demonstration. After you've installed the product and configure your data sources, you have three options to get insights to your home page. First, give me the recommended insights. The second is take me to the insights library, and the third is to import insights from an insights file.
Let's start with the second option. On the left, you have all the top insight tags that you can filter from. Or you can just scroll through all the insights and add what you want. To the right of the insights name and description, you can add to your home page, add to your company home page, or launch the insight.
I'm going to use the give me the recommended insights. It's a list of the most used insights across the board. I'm going to select them for all platforms, and then just hit the Get button. I supported this product in message stats, which both have the email activity report or insight. It was one of the most highly used reports for my experience.
So we're going to select the email activity insight. This insight gives you a ton of details on the email activity in your environment. You have the graph that gives you your highs and lows of activity. You have the message summary, which gives you how many messages were sent in the last 28 days, average message size, and so on.
You can also change your date range. I know a lot of customers like to see the activity for the previous month. So you need to edit the filter and set it to during, last month, and apply it. And it generates a report for the last month.
If you would like the insight to stay with this new date range, just hit the Save link. And every time forward, it will run the previous months email activity. Then there's the info link, which shows you the detailed summary of what is included in the insight, along with what data sources are needed to show the details in the report or the insight.
This is a good way to troubleshoot, if you're not seeing all the data in the insights. Check which ones are required, and then make sure they are configured and collecting successfully. There are multiple different filters or fields you can add to the insight. Here, you can see what's available.
For example, you can filter by file attachments. You can go by file name, file extension, or even the size. Then you have the comparison feature, which allows you to compare two date ranges. It gives you great details in this example on how messages, total message size, et cetera, have increased and decreased.
You also have other options under the More link. You can change the layout of the insight. You can use the Save As option, and it will make a copy of the insight. And you can name it what you wish, and it will show on your insights home page. You can also rename the insights, and you can also set the insights back to its original defaults.
We also have the Export option. If you wish to only export a portion of the insight, you can change the view to a specific view. The default format is a PDF, but as you can see, there are many different exporting formats. And if you wish to change the layout of the exported insight, you can change it to a landscape or portrait.
Here's all the recommended insights for all the different platforms. All of the insights are named logically, so it's easy to find what you want to report on. The best way to find what you want is just dig in, and start running insights, and exploring what's going on in your environment.
And that concludes this video demonstration. Thank you for taking the time to watch, and there will be many more to come. To learn more about Unified Communications Analytics, visit quest.com/products/unified-communications-analytics.