[MUSIC PLAYING] My name is Dalton Cook. I work for Human Good. And I am the senior infrastructure engineer. Human Good is a senior living facility. They have multiple locations across the US, based out of California. They will assist all the way up through full care, full assisted living.
We currently use the System Management Appliance with Human Good. We recently purchased the System Deployment Appliance. Currently in implementation.
The KACE System Management Appliance has really helped us be able to get a better visibility into our end points, namely, with a security aspect, being able to see more information about what's going on with the endpoints, what's missing, what's there. Is it meeting compliance? And things that you wouldn't normally be able to inventory.
I have been a KACE customer since 2016. I had the full KACE suite, the System Management Appliance, the System Deployment Appliance, Desktop Authority, Privilege Manager, yeah, the whole thing. Yeah. I was the-- I was responsible for implementing and purchasing the KACE appliances at my previous employment.
We did compare the KACE products to other products at the time of purchase in 2016. There were just capabilities that KACE provided that other vendors did not. Some of it was ease of use. The learning curve up front was much lower, but then, the capabilities of it.
Custom inventory is a big one. Being able to really run anything you need to against a machine to collect data, collect information about it has been a huge help. The top feature, I would say, that we use most heavily from the KACE appliance would be the custom inventory. It's just invaluable.
We need to know-- like, for Log4j. We are able to very quickly see what all devices had that vulnerability and collect that information right back into the main appliance, and then, report on it. The access to the database is invaluable. Being able to create custom reports, Power BIs, to integrate that into other systems has been very, very beneficial.
If we didn't have the KACE solutions, I would almost be blind to what's going on. I wouldn't know what's out there, what it's doing, how old it was. I would have to take people at their word for when the operating system was first installed, when the last time it was rebooted or patched, being able to see the compliance of patching. Yeah, I would just be blind.
I would recommend the KACE products due to their customization capabilities. They give you a lot of flexibility into what information you gather. And you're not able to find that in other products.
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