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Service Offering Descriptions

Please find below the description of services that you purchased from Quest.

Active Roles Server Admin (ARS Admin) Training Course

ActiveRoles Server Prepaid Remote Expert Assist

Archive Manager Prepaid Remote Expert Assist (2 Day)

Change Auditor Prepaid Remote Expert Assist (2 Days)

Change Auditor Prepaid Remote Expert Assist (5 Days)

Change Auditor Hybrid Foundation

Change Auditor (CA) Training Course

Enterprise Reporter Prepaid Remote Expert Assist

erwin DI Suite Prepaid Installation & Setup Package (T&E Seperate)

erwin DI Suite Prepaid Knowledge Transfer Package (T&E Seperate))

erwin DI Suite Prepaid Upgrade Package (T&E Seperate)

erwin DI Suite Prepaid QuickStart Basic (T&E Seperate)

erwin DI Suite Prepaid QuickStart Essential (T&E Seperate)

erwin DI Suite Prepaid QuickStart Premium (T&E Seperate)

erwin DI Suite Prepaid Data Governance Accelerator Package (T&E Seperate)

erwin DM Prepaid Installation & Setup Package (T&E Seperate)

erwin DM Prepaid Knowledge Transfer Package (T&E Seperate)

erwin DM Prepaid Upgrade Package (T&E Seperate)

Flight Deck Partner Assurance

Foglight Foundation Services (5 Days, Onsite)

Foglight Foundation Services (5 Days, Remote)

Foglight for Virtualization Application User Enablement Service Offering (Remote)

Foglight for Virtualization Customization Enablement Service Offering (Remote)

Foglight for Virtualization Implementation Architecture Service Offering (Remote)

Foglight for Virtualization Remote Quickstart Essentials

Foglight for Virtualization Remote Quickstart Premium

Foglight Integration Prepaid Consulting Services

Foglight to ServiceNow Integration Services Pack - Remote

GPO Admin Foundation

InTrust Prepaid Remote Expert Assist

KACE Advanced Reporting and MYSQL per Hour

KACE AMA Onsite QuickStart

KACE AMA Remote Quickstart - Essentials For KACE Asset Management Appliances

KACE Appliance Feature Prepaid Remote Expert Assist

KACE Desktop Authority Quickstart Premium

KACE Knowledge Transfer Per Hour

KACE Remote Quickstart - Essentials For KACE Systems Deployment Appliances

KACE Remote Quickstart - Premium For KACE Systems Deployment Appliances

KACE Remote Quickstart - Essentials For KACE Systems Management Appliances

KACE Remote Quickstart - Premium For KACE Systems Management Appliances

KACE Systems Appliance Health Check

KACE System Deployment Appliance (SDA) Onsite QuickStart

Metalogix Archive Manager For Email Prepaid Deployment Assurance (1 Days) - Remote

Metalogix Archive Manager For Email Prepaid Deployment Assurance (3 Days) - Remote

Metalogix Archive Manager For Files Prepaid Deployment Assurance (1 Days) - Remote

Metalogix Archive Manager For Files Prepaid Deployment Assurance (5 Days) - Remote

Metalogix Backup For Sharepoint Prepaid Deployment Assurance (5 Days)

Metalogix Content Matrix Prepaid Deployment Assurance (5 Days) - Remote

Metalogix Controlpoint Deployment Assurance (5 Days) - Remote

Metalogix Diagnostic Manager Prepaid Deployment Assurance (1 Days) - Remote

Metalogix Essentials Prepaid Deployment Assurance Standard (5 Days) - Remote

Metalogix Replicator Prepaid Deployment Assurance (5 Days) - Remote

Metalogix Sensitive Content Manager Prepaid Deployment Assurance (5 Days) - Remote

Metalogix Storagepoint Prepaid Deployment Assurance (5 Days) - Remote

Migration Partner Assurance

NetVault Prepaid Remote QuickStart

OnDemand Migration Partner Assurance

One Identity Manager Health Check and Upgrade Planning Service

One Identity Manager On Demand Foundation Service Package

ONE IDENTITY SAFEGUARD PREPAID EXPERT SERVICE ADVANCED PACKAGE

ONE IDENTITY SAFEGUARD PREPAID EXPERT SERVICE FOUNDATION PACKAGE

ONE IDENTITY SAFEGUARD PREPAID EXPERT SERVICE INTERMEDIATE PACKAGE

One Identity Silver Service

One Identity Gold Service

One Identity OneStart Service

One Identity Platinum Service

QoreStor Prepaid Remote Quickstart

Rapid Recovery Migration Assist

Rapid Recovery Prepaid Remote QuickStart

Recovery Manager for AD Disaster Recovery Edition Assurance

Recovery Manager for AD Disaster Recovery Edition Hybrid Foundation

Recovery Manager for Active Directory Forest Edition Disaster Recovery Training Course

Recovery Manager for AD Disaster Recovery Edition Hybrid Foundation or Upgrade

Recovery Manager for AD Disaster Recovery Edition Hybrid Foundation or Upgrade with Simulation Support

Recovery Manager for Active Directory Disaster Recovery Edition Prepaid Health Check

Recovery Manager Partner Assurance

Security Explorer Prepaid Remote Expert Assist

SharePlex Assessment and Upgrade Planning Services

SharePlex Foundation (5-Day, onsite)

SharePlex Foundation (5-Day, remote)

Spotlight Foundation Services (5 Days, Onsite)

Spotlight Foundation Services (5 Days, Remote)

VROOM Remote Quickstart Essentials

VROOM Remote Quickstart Premium