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Service Offering Descriptions

Please find below the description of services that you purchased from Quest.

Active Administrator Prepaid Remote Expert Assist (1 Day)

Active Administrator Prepaid Remote Expert Assist (2 Day)

ActiveRoles Server Prepaid Remote Expert Assist

Archive Manager Prepaid Remote Expert Assist (2 Day)

Archive Manager Prepaid Remote Expert Assist (5 Day)

Change Auditor Prepaid Remote Expert Assist (2 Days)

Change Auditor Prepaid Remote Expert Assist (5 Days)

DR Appliance Migration Assist

Enterprise Reporter Prepaid Remote Expert Assist

Foglight Foundation Services (5 Days, Onsite)

Foglight Foundation Services (5 Days, Remote)

Foglight for Virtualization Enterprise Edition (FVE)

Foglight for Virtualization Application User Enablement Service Offering (Remote)

Foglight for Virtualization Customization Enablement Service Offering (Remote)

Foglight for Virtualization Implementation Architecture Service Offering (Remote)

Foglight for Virtualization Quickstart Service Offering (Remote)

Foglight for Virtualization Remote Quickstart Essentials

Foglight for Virtualization Remote Quickstart Premium

Foglight for Virtualization Technical User Enablement Service Offering (Remote)

Foglight Integration Prepaid Consulting Services

Foglight Quickstart Services (Remote & Onsite)

Foglight to Remedy Integration Services Pack (Remote)

Foglight to ServiceNow Integration Services Pack - Remote

InTrust Prepaid Remote Expert Assist

KACE Advanced Reporting and MYSQL per Hour

KACE AMA Onsite QuickStart

KACE AMA Remote Quickstart - Essentials For KACE Asset Management Appliances

KACE Appliance Feature Prepaid Remote Expert Assist

KACE Knowledge Transfer Per Hour

KACE Remote Quickstart - Essentials For KACE Systems Deployment Appliances

KACE Remote Quickstart - Premium For KACE Systems Deployment Appliances

KACE Remote Quickstart - Essentials For KACE Systems Management Appliances

KACE Remote Quickstart - Premium For KACE Systems Management Appliances

KACE System Deployment Appliance (SDA) Onsite QuickStart

KACE System Management Appliance (SMA) Onsite QuickStart

Metalogix Archive Manager For Email Prepaid Deployment Assurance (1 Days) - Remote

Metalogix Archive Manager For Email Prepaid Deployment Assurance (3 Days) - Remote

Metalogix Archive Manager For Email Prepaid Deployment Assurance (5 Days) - Remote

Metalogix Archive Manager For Files Prepaid Deployment Assurance (1 Days) - Remote

Metalogix Archive Manager For Files Prepaid Deployment Assurance (3 Days) - Remote

Metalogix Archive Manager For Files Prepaid Deployment Assurance (5 Days) - Remote

Metalogix Backup For Sharepoint Prepaid Deployment Assurance (5 Days)

Metalogix Content Matrix Prepaid Deployment Assurance (5 Days) - Remote

Metalogix Controlpoint Deployment Assurance (5 Days) - Remote

Metalogix Diagnostic Manager Prepaid Deployment Assurance (1 Days) - Remote

Metalogix Essentials Prepaid Deployment Assurance Standard (5 Days) - Remote

Metalogix Replicator Prepaid Deployment Assurance (5 Days) - Remote

Metalogix Sensitive Content Manager Prepaid Deployment Assurance (5 Days) - Remote

Metalogix Storagepoint Prepaid Deployment Assurance (5 Days) - Remote

NetVault Onsite Quickstart

NetVault Onsite Quickstart (4 Days)

NetVault Remote QuickStart Essentials

NetVault Remote Quickstart Premium

QoreStor Remote Quickstart Essentials

QoreStor Remote Quickstart Premium

Rapid Recovery Migration Assist

Rapid Recovery Onsite Quickstart

Rapid Recovery Onsite Quickstart (4 Days)

Rapid Recovery Remote Quickstart Essentials

Rapid Recovery Remote Quickstart Premium

Recovery Manager for Active Directory Forest Edition Prepaid Remote Expert Assist

Recovery Manager for Active Directory Prepaid Remote Expert Assist

Recovery Manager for Exchange Prepaid Remote Expert Assist

RIS of a LiteSpeed for SQL Server Environment

Security Explorer Prepaid Remote Expert Assist

SharePlex Foundation (5-Day, onsite)

SharePlex Foundation (5-Day, remote)

Spotlight Foundation Services (5 Days, Onsite)

Spotlight Foundation Services (5 Days, Remote)

VROOM Remote Quickstart Essentials

VROOM Remote Quickstart Premium