Service Offering Descriptions

Please find below the description of services that you purchased from Quest.

Active Administrator Remote Expert Assist Advanced

Active Administrator Remote Expert Assist Basic

ActiveRoles Server Remote Expert Assist Advanced

ActiveRoles Server Remote Expert Assist Intermediate

Archive Manager Remote Expert Assist Advanced

Archive Manager Remote Expert Assist Intermediate

Change Auditor Remote Expert Assist Advanced

Change Auditor Remote Expert Assist Intermediate

Desktop Authority Remote Expert Assist Advanced

Desktop Authority Remote Expert Assist Basic

Desktop Authority Remote Expert Assist Intermediate

DR Appliance Migration Assist

Enterprise Reporter Remote Expert Assist Advanced

Enterprise Reporter Remote Expert Assist Intermediate

Foglight Foundation Services (5 Days, Onsite)

Foglight Foundation Services (5 Days, Remote)

Foglight for Virtualization Enterprise Edition (FVE)

Foglight for Virtualization Application User Enablement Service Offering (Remote)

Foglight for Virtualization Customization Enablement Service Offering (Remote)

Foglight for Virtualization Implementation Architecture Service Offering (Remote)

Foglight for Virtualization Quickstart Service Offering (Remote)

Foglight for Virtualization Remote Quickstart Essentials

Foglight for Virtualization Remote Quickstart Premium

Foglight for Virtualization Technical User Enablement Service Offering (Remote)

Foglight Quickstart Services (Remote & Onsite)

Foglight to Remedy Integration Services Pack (Remote)

Foglight to ServiceNow Integration Services Pack - Remote

InTrust Remote Expert Assist Advanced

KACE AMA Remote Quickstart - Essentials For KACE Asset Management Appliances

KACE Remote Quickstart - Essentials For KACE Systems Deployment Appliances

KACE Remote Quickstart - Premium For KACE Systems Deployment Appliances

KACE Remote Quickstart - Essentials For KACE Systems Management Appliances

KACE Remote Quickstart - Premium For KACE Systems Management Appliances

NetVault Onsite Quickstart

NetVault Onsite Quickstart (4 Days)

NetVault Remote QuickStart Essentials

NetVault Remote Quickstart Premium

QoreStor Remote Quickstart Essentials

QoreStor Remote Quickstart Premium

Rapid Recovery Migration Assist

Rapid Recovery Onsite Quickstart

Rapid Recovery Onsite Quickstart (4 Days)

Rapid Recovery Remote Quickstart Essentials

Rapid Recovery Remote Quickstart Premium

Recovery Manager for Active Directory Remote Expert Assist Advanced

Recovery Manager for Active Directory Remote Expert Assist Intermediate

Recovery Manager for Active Directory Forest Edition Remote Expert Assist Advanced

Recovery Manager for Active Directory Forest Edition Remote Expert Assist Intermediate

Recovery Manager for Exchange Remote Expert Assist Advanced

Recovery Manager for Exchange Remote Expert Assist Intermediate

RIS Advanced of a DL1000 Backup & Recovery Appliance (Remote)

RIS of a LiteSpeed for SQL Server Environment

Security Explorer Remote Expert Assist Advanced

Security Explorer Remote Expert Assist Intermediate

Spotlight Foundation Services (5 Days, Onsite)

Spotlight Foundation Services (5 Days, Remote)

Technical Services Order Form - NetVault Large

Technical Services Order Form - NetVault Medium

Technical Services Order Form - NetVault Small

Technical Services Order Form - Rapid Recovery and Health Check - DL App

Technical Services Order Form - Rapid Recovery and Health Check - Large

Technical Services Order Form - Rapid Recovery and Health Check - Medium

Technical Services Order Form - Rapid Recovery and Health Check - Small

Technical Services Order Form - SharePlex Health Check

Technical Services Order Form - SharePlex Load Splitting

Technical Services Order Form - SharePlex Post Performance Tuning

VROOM Remote Quickstart Essentials

VROOM Remote Quickstart Premium