Service Offering Descriptions

Please find below the description of services that you purchased from Quest.

Active Administrator Prepaid Remote Expert Assist (1 Day)

Active Administrator Prepaid Remote Expert Assist (2 Day)

ActiveRoles Server Prepaid Remote Expert Assist

Archive Manager Prepaid Remote Expert Assist (2 Day)

Archive Manager Prepaid Remote Expert Assist (5 Day)

Change Auditor Prepaid Remote Expert Assist (2 Days)

Change Auditor Prepaid Remote Expert Assist (5 Days)

Desktop Authority Remote Expert Assist Advanced

Desktop Authority Remote Expert Assist Basic

Desktop Authority Remote Expert Assist Intermediate

DR Appliance Migration Assist

Enterprise Reporter Prepaid Remote Expert Assist

Foglight Foundation Services (5 Days, Onsite)

Foglight Foundation Services (5 Days, Remote)

Foglight for Virtualization Enterprise Edition (FVE)

Foglight for Virtualization Application User Enablement Service Offering (Remote)

Foglight for Virtualization Customization Enablement Service Offering (Remote)

Foglight for Virtualization Implementation Architecture Service Offering (Remote)

Foglight for Virtualization Quickstart Service Offering (Remote)

Foglight for Virtualization Remote Quickstart Essentials

Foglight for Virtualization Remote Quickstart Premium

Foglight for Virtualization Technical User Enablement Service Offering (Remote)

Foglight Quickstart Services (Remote & Onsite)

Foglight to Remedy Integration Services Pack (Remote)

Foglight to ServiceNow Integration Services Pack - Remote

InTrust Prepaid Remote Expert Assist

KACE Advanced Reporting and MYSQL per Hour

KACE AMA Onsite QuickStart

KACE AMA Remote Quickstart - Essentials For KACE Asset Management Appliances

KACE Remote Quickstart - Essentials For KACE Systems Deployment Appliances

KACE Remote Quickstart - Premium For KACE Systems Deployment Appliances

KACE Remote Quickstart - Essentials For KACE Systems Management Appliances

KACE Remote Quickstart - Premium For KACE Systems Management Appliances

KACE System Deployment Appliance (SDA) Onsite QuickStart

KACE System Management Appliance (SMA) Onsite QuickStart

NetVault Onsite Quickstart

NetVault Onsite Quickstart (4 Days)

NetVault Remote QuickStart Essentials

NetVault Remote Quickstart Premium

QoreStor Remote Quickstart Essentials

QoreStor Remote Quickstart Premium

Rapid Recovery Migration Assist

Rapid Recovery Onsite Quickstart

Rapid Recovery Onsite Quickstart (4 Days)

Rapid Recovery Remote Quickstart Essentials

Rapid Recovery Remote Quickstart Premium

Recovery Manager for Active Directory Forest Edition Prepaid Remote Expert Assist

Recovery Manager for Active Directory Prepaid Remote Expert Assist

Recovery Manager for Exchange Prepaid Remote Expert Assist

RIS of a LiteSpeed for SQL Server Environment

Security Explorer Prepaid Remote Expert Assist

Spotlight Foundation Services (5 Days, Onsite)

Spotlight Foundation Services (5 Days, Remote)

VROOM Remote Quickstart Essentials

VROOM Remote Quickstart Premium