To meet the standards of the General Data Protection Requirement (GDPR), we modified our Privacy Policy and our Software Transaction Agreement, and we created a data processing agreement that we call the SaaS Addendum. In general, the modifications
For your convenience, listed below are links to materials often requested in relation to GDPR.
Sub-Processors
Some of our products provide functionality through partnerships with other third parties. In the situations where the results of those efforts involve sharing Personal Data with a third party in the process of providing the functionality to you, we have listed the third parties in a list of sub-processors for that product. Many of our products do not have any sub-processors. To eliminate any confusion, a list of sub-processors has been created for each product. For those without any third-party sub-processors, the list is blank.
We have published lists of sub-processors associated with each of our products in our support portal (support.quest.com). Anyone registered for support can view the lists from https://support.quest.com/subprocessor.
Notifications
GDPR requires notifications in the case of a data breach and also if any change is made to a product’s use of sub-processors. By default, all users registered for support maintenance of our products are opted-in to our data breach notification system. Similarly, all users registered for support for a product will receive notifications if a new sub-processor is being introduced to that product. To receive notices, please register for support at https://support.quest.com.