- Ticket opened – ticket closed
- We know you’re dealing with business-critical databases – so there’s no time to waste. Our support staff takes pride in promptly addressing your issue and resolving it within hours – not days. That’s why we repeatedly earn industry awards and the highest customer satisfaction ratings.
- SharePlex: Six-time winner of the Confirmit ACE Award
SharePlex has earned the Confirmit ACE Award six times for achievement in customer excellence, including four wins in the last four years. SharePlex was recognized for outstanding achievement in customer satisfaction, employee satisfaction and partner satisfaction.
This distinct honor demonstrates both rigorous application of customer feedback processes and outstanding performance as measured by those processes. The Confirmit ACE Award shows the world our effectiveness and success in satisfaction and loyalty.
- Notable customer satisfaction
- But don’t take our awards as proof – our customers will tell you. With our 95 percent customer-satisfaction rating, it’s clear that SharePlex users are happy with this product’s functionality and support. We are dedicated to helping our customers manage their critical databases and leverage database replication for a variety of uses.