Trends, benefits and pitfalls of Unified Communications

Art Schoeller, Forrester Research vice president and principal analyst, discusses trends, user adoption and cross-platform management for unified communications.

Related videos

Eight out of ten managers don’t know how Unified Communications are being used – or if they’re being used at all.
Eight out of ten managers don’t know how Unified Communications are being used – or if they’re being used at all.

The Unified Communications Command Suite delivers aggregated analytics for on premises, hybrid or cloud UC deployments and provides analytics and diagnostics for the major Microsoft and Cisco UC platforms.

Related products

Unified Communications Analytics
Capture, analise e atue com base em informações sobre as atividades da força de trabalho e processos de negócios.
Unified Communications Command Suite
Gerenciamento flexível de comunicações unificadas, relatórios e diagnósticos
Unified Communications Diagnostics
Otimize o desempenho e a disponibilidade dos seus sistemas UC com detecção e solução de problemas.